Technical Sales Support Specialist (West Coast)

PT. HITACHI SAKTI ENERGY INDONESIA; Remote; IDR 1.670.333.000 - 3.102.048.000; Full time

Job summary

A global technology company is seeking a Technical Sales Support Specialist to lead technical efforts for critical power applications. This remote position will collaborate with engineers and customers, providing solutions and educating stakeholders about advanced electrical systems. The ideal candidate will possess a Bachelor's degree in engineering, extensive experience in electrical distribution, and strong public speaking skills. This role requires managing various projects, engaging with customers, and driving awareness of the company's innovative solutions.

Benefits

Relocation assistance

Short-term incentive plan

Bonus eligibility

Qualifications

• Minimum six years in the electrical distribution industry.
• Ability to manage multiple projects concurrently.
• PE certification is a plus.

Responsibilities

• Collaborate with engineers and customers to define project needs.
• Provide electrical solutions and technical support.
• Conduct presentations and training sessions.

Skills

Project management

Electrical engineering knowledge

Public speaking

Customer relationship management

Education

Bachelor's degree in engineering

Job description

Technical Sales Support Specialist (West Coast)

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

Your role and responsibilities

The successful candidate will operate as the Field Application Engineer (FAE) for the ABB Critical Power business in the central/western US. In this role you will be the technical lead at consulting engineers, end users, EPCs and design build customers, ensuring ABB products and solutions achieve a preferred/acceptable manufacturer status in project specifications and end user Approved Vendor Lists. The FAE will be tightly integrated with the local sales team and must be highly proficient in applying UPS/battery, power conditioning, power distribution (including paralleling switchgear), transfer switch and arc flash mitigation technologies in markets such as healthcare, data center, industrial, utility and commercial construction.

The work model for the role is remote. Relocation assistance eligible for this role. This role is contributing to the Electrification Smart Power division in Cary, NC.

You will be mainly accountable for:

• Collaborate with consultant engineer, end user and EPC customers to define electrical project needs, supply design assistance, product selection, value engineering, budgeting & provide education on ABB solutions to gain acceptance of the same into project specifications.
• Review and evaluate project specifications and end-user customer requirements to provide electrical solutions including one-line electrical diagrams, schematic diagrams, layout & equipment drawings, equipment specifications and project budget pricing for critical power applications.
• Review and evaluate project specifications, one-line electrical diagrams, and end-user customer requirements to create a formal take-off and CD&E.
• For specific customers, create and maintain “specification heat maps” to communicate specification position for each Critical Power product.
• Accountable for incorporating best practices and developing accurate estimates of the electrical project budget.
• Be the local product expert in the following products and applications: UPS/battery systems, power conditioning, power distribution (including paralleling switchgear), transfer switch and arc flash mitigation.
• Have a working knowledge of short circuit coordination and arc flash mitigation concepts and the ability to illustrate their benefit via tools such as SKM or Easy Power.
• Accountable for creating, editing and doing presentations for Lunch & Learns and utilizing SFDC on a regular basis.
• Customer education: be a strong public speaker; comfortable developing and articulating complex technical concepts to engineers, contractors and end users.
• Thought leadership: participate in and develop papers for IEEE and other industry events/conferences to raise awareness of ABB solutions.
• Bring voice of the customer on new product opportunities, product gaps and market trends to commercial and product management leadership for action.

Product Champion Participation

• Prepare project analysis information such as technical detail, risk assessment and financials for discussion with commercial leadership.

Qualifications for the role

• Bachelor's degree in engineering; preferably electrical with a minimum of six (6) years of experience in the electrical distribution industry or a Master's degree with four (4) years of experience in the same.
• Ability to effectively manage multiple concurrent projects and assignments.
• Capability to establish and nurture partnership relationships with the regional engineering consultant community.
• PE certification is a plus
• Previous field, factory or design engineering experience in electrical power systems at data center, hospital or industrial facilities
• Knowledge of industry codes and standards; ANSI, IEEE, NEC, NEMA, NFPA 70E, UL
• Up to 25% domestic travel
• We are unable to sponsor an employment visa at this time for this role. Candidates must already have a work authorization that would permit them to work for ABB in the US.

More about us

ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division's technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division's portfolio includes industrial circuit breakers, low‑voltage systems, motor starting applications, and safety devices like switches and relays.

Its Power Protection unit supports the world's largest data center companies with advanced energy-efficient UPS solutions. The Division's ABB Ability™ Energy Manager provides a scalable, easy‑to‑use platform that helps organizations save energy and reduce CO₂ emissions. We value people from different backgrounds.

Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory We look forward to receiving your application.

Equal Employment Opportunity

Equal Employment Opportunity and Affine Action at ABB. ABB is an Equal Employment Opportunity (EEO) and affirmative action employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf As an Equal Employment Opportunity and affirmative action employer, applicants may request to review the affirmative action plan of a particular ABB facility between the hours of 9:00 A.M. – 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1‑888‑694‑7762.

Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1‑888‑694‑7762 or by sending an email to US‑[e-mail] . Resumes and applications will not be accepted in this manner.

While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $98,700 and $183,300 annually and is eligible for a short‑term incentive plan/annual bonus. myBenefitsABB.com