Store Supervisor (JABODETABEK)

PT Navya Retail Indonesia; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading retail company in Jakarta is seeking an Area Supervisor for Retail (Mall) to manage a sales team and ensure adherence to company SOPs. The ideal candidate will have a diploma degree and at least 4 years of experience in the retail industry, particularly in footwear or sportswear. Responsibilities include staff management, product organization, and analyzing sales trends. This role requires strong communication and leadership skills, and the ability to work in shifts across the Jabodetabek area.

Qualifications

• Minimum 4 years of experience in a similar role in retail industry.
• Understanding of KPI metrics.
• Able to work in shifts including weekends and holidays.

Responsibilities

• Ensure sales team follows SOP.
• Manage staff schedules and evaluate performance.
• Maintain product displays and cleanliness in the store.

Skills

Strong communication skills

Leadership skills

Analytical skills

Teamwork

Ability to operate Microsoft Office

Understanding KPIs

Fluent in English

Education

Diploma degree

Job description

Area Supervisor Retail (Mall)

West Jakarta, Jakarta, ID

Responsibilities:

• Ensuring sales assistant team and cashier to follow SOP
• Managing staff shift schedule, developing staff skills, and evaluating staff work performance
• Organizing and maintaining product display and products according to SOP
• Understanding product knowledge and ability to communicate it to customers effectively
• Identifying the market trend in our target market
• Analyzing sales report, customer traffic, and store promo
• Making a sales report and sales planning
• Ensuring promotion activities according to SOP
• Ensuring the security of the store, staff, and customers
• Making sure the store, stockroom, and store equipment is clean and representable

Requirements:

• Minimum educational background: Diploma degree any major.
• Minimum working experience 4 years in a similar role in retail industry (footwear/sportswear).
• Have an understanding about KPI's Metrics.
• Able to operate Microsoft Office (Word, Excel, and PowerPoint).
• Strong communication, analytical, and leadership skills.
• Able to communicate in English.
• Able to work well in a team.
• Good personality, friendly, honest, discipline, and confidence.
• Strong willingness to learn and develop in the retail industry.
• Able to work in shift including Saturday, Sunday and holiday.
• Willing to be placed in all Jabodetabek area.

PT Navya Retail Indonesia is amongst the top retail companies with extensive consumer brands focusing on two main categories: lifestyle, and sports.

We aim for customer satisfaction through service excellence and encourage our employees to unlock their full potential and creativity. Our goal is to be a notch above the industry standard.