Store Manager

PT MGI GAYA HIDUP MANAJEMEN; Jakarta Utara; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A retail management company is seeking a Sales Manager to drive store sales and manage a multicultural team in Jakarta Utara. Responsibilities include overseeing inventory, ensuring high customer service standards, and collaborating with marketing on promotional activities. Required qualifications include proven retail management experience, strong leadership skills, and proficiency in both English and Indonesian. Familiarity with IT installations is a plus, and experience in brand expansion in Southeast Asia is advantageous.

Qualifications

• Proven experience in retail management and team leadership.
• Experience in brand expansion in Southeast Asia is a plus.
• Strong adaptability and detail-oriented capabilities.

Responsibilities

• Drive store sales to meet targets through local strategies.
• Recruit, train, and manage a multicultural team.
• Oversee stock levels and manage supplier coordination.
• Maintain high standards of customer service.
• Manage the store's budget and financial reporting.
• Ensure store presentation is appealing and organized.
• Collaborate with marketing for promotional campaigns.
• Ensure compliance with safety and security protocols.
• Prepare performance metric reports for insights.

Skills

Leadership

Communication

Problem-solving

Customer service orientation

Proficiency in retail software

Basic IT installation

Education

Diploma (D3) or relevant experience

Job description

Sales Management: Drive store sales to meet targets by developing kids local strategies aligned with global sales objectives and KPIs.

Staff Supervision: Recruit, train, and manage a multicultural team, ensuring staff are well-versed in products, sales techniques, and store policies.

Inventory Management: Oversee stock levels, supplier coordination, and regular inventory checks while ensuring efficient communication with headquarters.

Customer Service: Maintain high standards of service, addressing customer queries and complaints to ensure satisfaction and loyalty.

Financial Management: Manage the store’s budget, cash flow, and financial reporting, ensuring alignment with headquarters' financial procedures.

Store Presentation: Maintain a clean, organized, and visually appealing store with attractive displays and well‑maintained merchandise.

Marketing & Promotions: Collaborate with marketing to implement campaigns, ensuring alignment with brand guidelines and local customer engagement.

Safety & Security: Ensure health and safety compliance while managing store security to prevent theft and loss.

Reporting & Analysis: Prepare reports on key performance metrics and provide insights to headquarters for continuous improvement.

Skills & Qualifications:

Experience: Proven experience in retail management, team leadership, and international brand market entry.

Education: Diploma (D3) preferred, but relevant experience may be considered in lieu of formal education.

Skills: Strong leadership, communication, problem‑solving, customer service orientation, and proficiency in retail software. Familiarity with basic IT installation.

Language proficiency: English and Indonesian.

Attributes: Adaptable, detail‑oriented, and capable of decision‑making under pressure in a multicultural environment.

International Market Experience: Experience in brand expansion in Southeast Asia is a plus.

Placement : Gandaria City - South Jakarta

What's your expected monthly basic salary?

Which of the following types of qualifications do you have?

How many years' experience do you have as a store manager?

How many years of retail management experience do you have?

Do you have experience with inventory management?

Do you have experience in a sales role?

Do you have customer service experience?