Station Operations Specialist （ Speak Mandarin Priority)

China Eastern Airlines; Tangerang; On-site; IDR 500.083.000 - 750.126.000; Full time

Job summary

An international airline is seeking a Station Operations Specialist at Soekarno-Hatta International Airport in Jakarta, Indonesia. This role focuses on executing flight support operations, liaising with aviation authorities, and monitoring the performance of ground handling agencies. Candidates should possess a Bachelor’s degree in a related field and full professional proficiency in both Mandarin and Indonesian. Preferred experience includes airline ground service or airport handling operations. Willingness to work night shifts is essential.

Qualifications

• Full professional proficiency in Mandarin and Indonesian (spoken & written).
• 1+ years airline ground service experience or airport handling operations experience preferred.
• Willing to work night shifts (20:00 – 02:00).

Responsibilities

• Execute daily flight support operations at Soekarno-Hatta International Airport.
• Monitor ground handling agency performance in Jakarta.
• Liaise with DGCA and CIQ authorities regarding flight rights and slot allocations.
• Oversee KPI compliance across all handling agencies.
• Assist station manager with irregular flight operations.

Skills

Mandarin proficiency

Indonesian proficiency

Ground service operations

Supervision skills

Education

Bachelor’s degree in aviation or related field

Job description

Station Operations Specialist (Speak Mandarin Priority)

Execute daily flight support operations at Soekarno-Hatta International Airport (Jakarta) to ensure compliance with company safety and service quality standards.

Monitor ground handling agency performance in Jakarta, document issues, and elevate as needed.

Senior-level Coordination

Independently liaise with DGCA (Indonesia Civil Aviation) and CIQ joint inspection authorities in Jakarta on flight rights, slot allocations, and quarantine policy changes.

Participate in new handling agency selection negotiations and review agency agreement terms for Jakarta operations.

Supervision & Decision-making

Oversee KPI compliance across all handling agencies (passenger/cargo/aircraft maintenance, etc.).

Initiate penalty proposals and renegotiate for contract violations.

Assist station manager with irregular flight operations and resource coordination.

Administrative Support

Complete additional tasks assigned by station manager.

Recruitment Requirements

• Education: Bachelor’s degree or higher (preferred aviation‑related majors).
• Language: Full professional proficiency in Mandarin and Indonesian (spoken & written).
• Experience: 1+ years airline ground service experience or 1+ years airport handling operations experience preferred.
• Work Schedule: Willing to work night shifts (20:00 – 02:00).

Location: Jakarta, Indonesia.