Sr. Program Manager

PT Amartha Mikro Fintek; Jakarta Selatan; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading Fintech company in Jakarta Selatan seeks a Program Manager to drive strategic program leadership, execution, and delivery management. The ideal candidate has over 5 years of experience in program management within a large tech organization. Responsibilities include facilitating cross-functional alignment, managing risks, and ensuring compliance within technical program execution. Applicants should demonstrate strong communication skills and a commitment to fostering an inclusive workplace.

Qualifications

• Minimum 5 years of experience in a PMO within a large fintech organization.
• Strong technical background to collaborate with engineering and product teams.
• Experience with Agile/Lean methodologies.

Responsibilities

• Define and drive program strategy and alignment across teams.
• Manage program timelines, budgets, and delivery milestones.
• Facilitate program reviews and communication with stakeholders.

Skills

Project/Program Management

Technical Collaboration

Agile/Lean Methodologies

Risk Management

Stakeholder Communication

Data-driven Reporting

Education

5+ years in Project/Program Management Office

Job description

About The Team:

This is a small, high-impact team critical to Product Technology. We serve as the execution core, synchronizing engineering efforts and driving all priority programs. We ensure every high-impact initiative moves quickly and reliably from vision to rollout.

Roles and Responsibilities:

Serving as the execution core within Product Technology, the team defines program strategy, drives end-to-end alignment between engineering and business units, and provides executive-level reporting to guarantee the swift, successful completion of our most vital product development programs.

Strategic Program Leadership

Define Scope and Strategy: Translate high-level product goals into a clearly defined, measurable, and phased technical Program Charter and Roadmap.

Stakeholder Alignment: Secure commitment and maintain alignment from senior leadership (Product, Engineering, and Business) on program scope, priorities, and success criteria.

Risk & Dependency Management: Proactively identify, track, and mitigate cross-project dependencies and strategic risks that threaten program timelines or quality.

Execution and Delivery Management

Timeline and Budget Control: Own and enforce the integrated program master schedule, ensuring delivery milestones are met within defined timeframes and resource constraints.

Process Governance: Establish and facilitate a robust cadence of program reviews, steering committee meetings, and decision-making processes to drive efficient execution.

Blocker Resolution: Actively remove organizational, resource, or technical roadblocks that impede the progress of development and delivery teams.

Reporting and Communication

Performance Metrics: Establish clear transparent, project status reporting to executive stakeholders, highlighting progress, risks, and necessary escalations.

Post-Program Review: Lead post-launch reviews and retrospectives to identify lessons learned and implement process improvements that increase future delivery speed and quality.

• Minimum 5 years of working experience within a Project/Program Management Office (PMO) in Tech side environment at a large Fintech organization
• Experience in Lead the end-to-end management of complex, cross-functional technical programs, from conceptualization and planning through launch and post-launch review, ensuring alignment with strategic product and business goals.
• Possess a strong technical background to effectively collaborate with Engineering and Product teams, translate high-level product vision into technical requirements, and understand architectural trade-offs, particularly for platforms, payments, or core banking systems.
• Implement and optimize appropriate Agile/Lean methodologies (Scrum, Kanban) across engineering teams, facilitating ceremonies and establishing predictable, high-velocity delivery rhythms.
• Proactively identify, track, and mitigate technical, compliance, and cross-program dependencies and risks that could impact critical delivery timelines in the Fintech domain.
• Establish and maintain consolidated data-driven status reporting to technical teams, Product Managers, and executive stakeholders.
• Ensure that all technical program execution adheres strictly to relevant financial regulations, security standards, and internal compliance protocols critical to the Fintech industry.
• Able to act as the central communication and coordination hub, bridging gaps between Engineering, Product, Legal/Compliance, Finance, and Operations teams to foster shared goals and mutual accountability.

• Relentlessly identify and remove organizational, process, and communication roadblocks, empowering engineering teams to maintain high productivity and focus on value delivery.
• Employ strong negotiation and influencing skills to manage conflicts, resolve prioritization disagreements, and drive consensus among diverse technical and business stakeholders.
• Promote a culture of continuous learning, improvement, and psychological safety within the technical teams, encouraging transparency, retrospective feedback, and best practice sharing.
• Skillfully manage expectations of senior leaders, ensuring all parties are consistently informed and aligned throughout the program lifecycle with adaptive communication tailored to technical and non-technical audiences.
• Drive the creation and maintenance of clear, accessible technical documentation and processes (e.g., Definitions of Done, Runbooks) that increase team clarity, efficiency, and knowledge sharing.

At Amartha, we are dedicated to creating a workplace that celebrates diversity, ensures equity, and fosters inclusion. We believe that diverse perspectives—shaped by factors such as gender, age, race, ethnicity, education, culture, and life experiences—drive innovation and growth.

We actively welcome individuals from all backgrounds to join us in building an environment where everyone feels respected, valued, and empowered. Our commitment is to provide equal opportunities and foster a sense of belonging that enables our employees to thrive and make meaningful contributions.