Sales Support Administration

Hitachi Vantara Corporation; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A global technology firm is seeking a professional to support their Sales Team by managing customer inquiries and documentation. This role requires a bachelor's degree, preferably in Engineering, along with 3 to 5 years of experience in tendering. Candidates should demonstrate strong communication skills, initiative, and a customer-focused mindset. The position is located in Jakarta Utara, Indonesia, and offers a collaborative working environment.

Qualifications

• Minimum 3 to 5 years of working experience, especially in tendering.
• High level of initiative, assertiveness and customer focus.
• Good communication skills.

Responsibilities

• Coordinate with the Sales Team for customer support.
• Prepare bid documents and ensure compliance with regulations.
• Assist with travel bookings and support SAP processes.

Skills

Customer focus

Good communication skills

Initiative

Assertiveness

Education

Bachelor's degree in any discipline (Engineering preferred)

Job description

Description

The opportunity:

In this position you will support the Sales Team by becoming the competent point of contact for technical administration issues towards the customer. You are responsible to review customer administrative inquiries; additionally, you will take care of the documentation which includes the coordination with the commercial part.

How you’ll make an impact:

• You will close coordination with Sales Team, proactive in communication and preparation of supporting documents to customers during tendering stage (letter of support, warranty letter, etc.).

• You will oversee in the case of direct bidding, preparing the bid documents (company deeds, licenses, product: brochures, test reports, references, etc.)

• You will coordinate with finance and controlling team for bonds requests (bid bond, performance bond, etc.).

• You will be assisting the administration process for product qualification (DPT) in PLN and its renewal, vendor registration for new customers (customer company deeds, latest financial report, etc.).

• You will be attending to travel bookings, e.g. tickets, hotels, visa, local transportation at site, etc.

• You will support SAP related approval process, in particular for procurement of office stationaries and operation drivers.

• You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

• You hold a bachelor’s degree in any disciplines, however, degree in Engineering would be preferred.

• Minimum 3 to 5 years of working experience, especially in tendering.

• High level of initiative, assertiveness and customer focus.

• Good communication skills.

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.