Sales Coordinator - Mandarin Speaker | AYANA Midplaza, Jakarta

AYANA Hospitality; Jakarta Pusat; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading hospitality company in Jakarta is seeking a detail-oriented Sales Coordinator fluent in Mandarin. The role involves supporting the sales team with administrative tasks, effective communication with clients, and enhancing customer relationships. The ideal candidate will have proven experience in sales coordination, excellent organizational and multitasking skills, and a strong customer service focus. This position is key to ensuring smooth operations and achieving business goals.

Qualifications

• Proven experience in sales coordination or administrative support roles.
• Ability to work collaboratively in a team-oriented environment.
• Detail-oriented with a strong analytical mindset.

Responsibilities

• Coordinate sales activities by managing schedules and documentation.
• Communicate effectively with Mandarin-speaking clients.
• Support the sales team by maintaining sales databases.
• Assist in preparing presentations and promotional materials.
• Respond promptly to client requests and concerns.
• Monitor sales activity and track performance metrics.
• Collaborate with other departments for service consistency.
• Ensure compliance with company policies.

Skills

Fluent in Mandarin

Fluent in English

Organizational skills

Multitasking skills

Strong communication skills

Customer service focus

Proficient in MS Office Suite

CRM software proficiency

Analytical mindset

Job description

We are seeking a detail-oriented and enthusiastic Sales Coordinator who is fluent in Mandarin to support our dynamic sales team at AYANA Midplaza, Jakarta. The ideal candidate will be responsible for providing essential administrative support, maintaining effective communication between team members, clients, and stakeholders, and enhancing customer relationships. This role is pivotal in ensuring smooth operations and supporting sales initiatives aimed at achieving business goals.

Responsibilities

• Coordinate sales activities by managing schedules, assisting in lead generation, and handling documentation
• Communicate effectively with Mandarin-speaking clients to address inquiries and provide product information
• Support the sales team by maintaining sales databases and generating reports
• Assist in the preparation of presentations and promotional materials for sales meetings and events
• Respond promptly to client requests and concerns, ensuring customer satisfaction
• Monitor sales activity, track performance metrics, and assist in identifying areas for improvement
• Collaborate with other departments to ensure consistent service delivery
• Ensure compliance with company policies and procedures

Qualifications

• Fluent in both Mandarin and English; proficiency in other languages is a plus
• Proven experience in sales coordination or administrative support roles
• Excellent organizational and multitasking skills
• Strong communication skills, with a focus on customer service
• Proficient in MS Office Suite and CRM software
• Ability to work collaboratively in a team-oriented environment
• Detail-oriented with a strong analytical mindset