Retail Sales Supervisor - Surabaya

Luxehouze; Jawa; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A premium retail company in Jawa Timur, Indonesia is seeking a Sales Manager to oversee daily operations of the retail sales team, implement sales strategies, and ensure optimal sales performance. The ideal candidate has at least 3 years of experience in a leadership role in retail, strong leadership skills, and a passion for luxury goods. This position promises a dynamic work environment focused on achieving sales success.

Qualifications

• Minimum of 3 years of experience in a leadership role within the retail industry.
• Proven track record of achieving sales targets.
• Strong leadership and coaching abilities.

Responsibilities

• Supervise daily operations of the retail sales team.
• Support implementation of sales strategies and promotional activities.
• Monitor and report on sales performance.

Skills

Leadership

Customer service

Sales performance analysis

Communication

Team management

Job description

Job Description:

• Supervise daily operations of the retail sales team to ensure smooth functioning and optimal sales performance.

• Support the implementation of sales strategies and promotional activities to achieve sales targets and increase customer satisfaction.

• Monitor and report on sales performance, providing insights for improvements and adjustments to meet sales objectives.

• Assist in the training and development of team members, ensuring they are equipped with the necessary product knowledge and customer service skills.

Job Qualifications:

• Minimum of 3 years of experience in a leadership role within the retail industry, preferably in luxury goods, FMCG, or premium automobile sectors.

• Proven track record of successfully achieving and surpassing sales targets.

• Strong leadership and coaching abilities with a hands‑on approach to team management.

• Excellent communication and interpersonal skills with a customer‑centric mindset.

• Analytical mindset with the ability to interpret sales data and make informed decisions.

• Passion for luxury goods and a deep understanding of the premium retail market.