Business Operations Manager

Jobgether; Remote; IDR 100.000.000 - 200.000.000; Full time

Job summary

A partner company is seeking a Business Operations Manager to drive operational effectiveness and enhance customer experiences. This role involves leading cross-functional initiatives, optimizing sales processes, and utilizing data-driven approaches to improve efficiency. The ideal candidate has over 5 years of experience in business operations, excellent analytical skills, and proficiency in CRM systems. This remote position offers a dynamic work environment with comprehensive health benefits and flexible work arrangements.

Benefits

Discretionary time off

Comprehensive health plans

401(k) employer match

Dynamic work environment

Professional development opportunities

Qualifications

• 5+ years of experience in business operations or sales operations.
• Proven experience managing sales enablement tools.
• Ability to work in a fast-paced, collaborative environment.

Responsibilities

• Lead initiatives to improve conversion, productivity, and revenue.
• Optimize core sales processes and manage lead assignment.
• Identify and execute process improvements in Fulfillment.

Skills

Business operations management

Sales process optimization

Data dashboard building

CRM systems proficiency

Analytical skills

Communication skills

Organizational skills

Tools

Microsoft Excel

Business Intelligence tools

Sales automation tools

Job description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Business Operations Manager - REMOTE. In this pivotal role, you will drive operational effectiveness and enhance customer experiences across the operations organization. You will collaborate closely with leadership to identify high-impact challenges and design data-informed solutions. Your expertise will help shape models, systems, and processes that empower our partner to deliver exceptional service and performance while scaling their operations efficiently.

Accountabilities

• Lead high-impact, cross-functional initiatives to drive measurable improvements in conversion, productivity, and revenue.
• Partner with sales leadership to define and optimize core sales processes including lead assignment and performance management.
• Identify, design, and execute process improvements across Fulfillment to enhance operational efficiency.
• Define business requirements and guide the implementation of Sales technology, including CRM systems.
• Develop a deep, data-driven understanding of customer and operational experiences to influence strategy.
• Educate stakeholders with data-driven evidence to inform organization-wide metrics and processes.
• Collaborate with other departments to ensure alignment and effective teamwork.

Requirements

• 5+ years of experience in business operations, strategy and operations, or sales operations.
• Proven experience managing sales enablement tools and platforms.
• Experience in building data dashboards for various departments.
• Proficiency with CRM systems and sales automation tools.
• Strong analytical and reporting skills; proficiency in Excel and BI tools.
• Excellent communication skills for diverse audiences.
• Advanced proficiency in Microsoft Office with strong organizational skills.
• Ability to effectively work in a fast-paced, collaborative environment.

Benefits

• Discretionary time off for rest and recharge.
• Comprehensive health plans covering medical, dental, and vision, fully funded.
• 4% employer match on your 401(k) contributions.
• Dynamic and inclusive work environment fostering innovation and growth.
• Ongoing professional development and career advancement opportunities.
• Flexible work arrangements with strong emphasis on work-life balance.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1