Property Operations Support Wizard

PT Mindo Small Business Solutions; Kota Yogyakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A Yogyakarta-based property management company is looking for a Property Operations Support Wizard. This role requires excellent English communication skills and strong problem-solving abilities. You will coordinate with vendors, prioritize maintenance requests, and maintain property standards. Ideal candidates should be highly organized, tech-savvy, and comfortable working flexible hours, including weekends and holidays. If you thrive in a fast-paced environment, apply now!

Qualifications

• Clear written and verbal communication in English.
• Ability to multitask and stay organized.
• Experience in customer service or similar industries.

Responsibilities

• Receive and prioritize maintenance requests.
• Coordinate with vendors for timely completion.
• Communicate with overseas clients and vendors.

Skills

Excellent English

Strong problem-solving

Highly organized

Research & negotiation ability

Tech-savvy

Professional attitude

Job description

Are you highly organized, calm under pressure, speak Excellent English and great at solving problems? Want flexible hours in Yogyakarta while working with US property teams?

Keep reading!

We are an established Yogyakarta company supporting overseas property managers.
We are hiring Property Operations Support Wizard team members.

You’ll do more than assign tasks—you will help maintain property standards and ensure every request is handled efficiently.

Think you’re a great fit?
Awesome!

Follow these instructions carefully — if you skip steps, we will not read your application.

Use this format “Rockstars Property Operations Support Wizard” as your email’s subject

Attach your latest CV in English

Answer following questions in your email:

Describe your previous job in English.

Provide 1 reference from your previous work/internship in this format 1) Full Name, 2) Company, 3) WA number - make sure it's contactable. If this reference doesn't respond, we're not going forward with your application.

When I ask your previous employers to rate your work from 1 to 10, what number do you think they will give you? Why?

What You’ll Do

Receive and prioritize maintenance and housekeeping requests.

Coordinate with vendors, assign tasks, and ensure timely completion.

Schedule site visits and monitor service quality.

Track progress, follow up, and maintain accurate records.

Communicate with overseas clients and vendors by phone, email, and chat.

Work with colleagues and internal teams to keep operations running smoothly.

What We’re Looking For

Excellent English — clear written and verbal skills, fast accurate typing, and grammatically correct responses.

Strong problem-solving — make decisions and provide clear solutions.

Highly organized — multitask, coordinate services, and follow through.

Research & negotiation ability — source vendors and compare options.

Tech-savvy — quick to learn new tools.

Professional attitude — punctual, calm, responsible.

Preferred Experience

Customer service, call center, banking, hospitality, logistics, or similar.

Vendor coordination, property management, maintenance, or housekeeping services.

Work Conditions

Willing to work on-site in Yogyakarta.

Comfortable with graveyard shifts, weekends, and holidays.

Able to operate in a fast-paced environment.

Next Steps

We review your application

We contact your reference

We schedule a video interview (stable internet, clear camera, be on time)

Hope to work with you! Good luck!

How many years' experience do you have as an Operations Support Role?

What's your expected monthly basic salary?

Which of the following types of qualifications do you have?

Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays)

Which of the following languages are you fluent in?

How would you rate your English language skills?

How many years' experience do you have as a Call Centre Role?