Outlet Assistant Manager (Pierre Herme) - Grand Hyatt Jakarta

Grand Hyatt; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading hotel chain in Jakarta Utara seeks an Assistant Manager to oversee the efficient running of an outlet. You will ensure guest satisfaction and financial success, requiring a relevant degree and 2-3 years of F&B management experience. Strong leadership and customer relations skills are essential for this role, alongside proficiency in Windows OS, MS Office, and Infrasys.

Qualifications

• Ideally with a relevant degree in Hospitality or restaurant management.
• Minimum 2-3 years work experience as a F&B Team Leader or a year as an Assistant Manager in F&B service in a hotel or large restaurant.
• Must have excellent leadership capability and customer relations skills.
• Knowledgeable about basic function of Windows OS, MS Office & Infrasys.

Responsibilities

• Responsible for the efficient running of the department according to Hyatt standards.
• Manage the assigned Outlet as an independent profit center.
• Ensure maximum guest satisfaction while operating within budget.

Skills

Leadership capabilities

Customer relations skills

Basic knowledge of Windows OS

Proficiency in MS Office

Education

Relevant degree in Hospitality or restaurant management

Tools

Infrasys

Job description

Summary

You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. Assistant Manager is responsible to manage the assigned Outlet as an independent profit center, in line with the outlet’s operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet.

Qualification

• Ideally with a relevant degree in Hospitality or restaurant management.
• Minimum 2-3 years work experience as a F&B Team Leader or a year as an Assistant Manager in F&B service, for a particular outlet in a hotel or large restaurant with good standards.
• Must have excellent leadership capability and customer relations skills.
• Knowledgeable about basic function of Windows OS, MS Office & Infrasys.