Operations & Systems Lead

Juara Holding Group; Provinsi Bali; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A luxury travel and hospitality firm located in Denpasar, Bali is seeking an Operations & Systems Lead to enhance operations and integrate systems within a small, high-performing team. Candidates should have over 4 years of experience in digital environments and be adept at utilizing AI tools for optimization. Excellent interpersonal skills in English and the ability to collaborate in Bahasa Indonesia are essential. This is a contract position offering the opportunity to influence and scale impactful operations.

Qualifications

• 4+ years of experience in startups or digital environments.
• Experience collaborating in multicultural settings.
• Capability to scale a small team into a larger ecosystem.

Responsibilities

• Lead operations and systems within a dynamic team.
• Ensure integration across departments effectively.
• Optimize workflows and drive automation with AI tools.

Skills

Operations management

Project management

Collaboration tools

AI tools usage

Multicultural collaboration

Job description

Operations & Systems Lead (AI-Driven)

Location: Denpasar, Bali, Indonesia

About Juara Holding Group

Juara Holding Group is a fast-growing luxury ecosystem operating across Indonesia’s premier travel and hospitality markets. We run a small but high-performing team (about 30 people) across luxury travel, villas and digital media:

• Bali Premium Trip – VIP transport, concierge, and luxury mobility
• Juara Production – High-end creative, media, web, and SEO agency

Responsibilities

The role is essentially a “second brain” for operations & systems – helping a small Grade‑A team scale in a smart, AI‑driven way.

• Operations & Systems Leadership
• Cross‑Department Integration
• AI, Automation & Workflow Optimisation

Qualifications

• Proven 4+ years experience in startups or digital environment (Indonesia or abroad - Singapore, Dubai, Australia, Europe, etc)
• Comfortable collaborating in English in a multicultural environment.
• Ability to help turn a small Grade‑A team into a scalable ecosystem.

Soft Skills

• Strong operations & project management
• Able to manage multiple projects and priorities with structure.
• Hands‑on experience with modern PM & collaboration tools.
• Practical use of AI tools (GPT, Gemini, etc.) to draft & refine documents, support decision‑making, and improve productivity.
• Excellent communication skills in English (written & spoken)
• Comfortable using Bahasa Indonesia for collaboration with local teams.

Jenis pekerjaan: Kontrak