Mobile Admission (Across Branches)

PT E-Tirta Medical Center; Jakarta Utara; Hybrid; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading healthcare provider in Indonesia is seeking a Mobile Admission Officer to deliver high-quality front office and patient admission services. You will perform operational assignments across multiple branches, manage patient flow and administrative transactions, and ensure compliance with service standards. Candidates should have at least 2 years of experience in customer-facing roles, strong communication skills, and a professional appearance. This role offers the opportunity to work with a committed healthcare team.

Qualifications

• Minimum 2 years of experience in front office, admission, or customer-facing roles.
• Able to maintain grooming and personal hygiene according to company policy.
• Professional, neat, and proportional appearance aligned with frontliner standards.

Responsibilities

• Support operations by performing rotational assignments across multiple branches as needed.
• Maintain service quality, data confidentiality, and compliance with company SOPs.
• Manage patient flow, queuing, and administrative transactions efficiently.

Skills

Strong communication and interpersonal skills

Customer service orientation

Adaptability

Education

Minimum Diploma Degree (D3) in Administration, Healthcare, or related fields preferred

Job description

The Mobile Admission Officer is responsible for delivering high-quality front office and patient admission services across all branches of Tirta Medical Centre. This role requires strong adaptability, professionalism, mobility, and adherence to company service standards.

Key Responsibilities

• Support operations by performing rotational assignments across multiple branches as needed.
• Maintain service quality, data confidentiality, and compliance with company SOPs.
• Provide clear and professional information regarding clinic services.
• Manage patient flow, queuing, and administrative transactions efficiently.
• Perform patient registration, data verification, and administrative processes with accuracy.
• Coordinate with operational teams to ensure seamless service delivery across branches.

Qualifications

• Minimum Diploma Degree (D3) in Administration, Healthcare, or related fields preferred.
• Willing and able to work in a mobile/multi-location assignment.
• Professional, neat, and proportional appearance aligned with frontliner standards.
• Minimum 2 years of experience in front office, admission, or customer-facing roles.
• Strong communication and interpersonal skills.
• Able to maintain grooming and personal hygiene according to company policy.
• High integrity, discipline, and strong customer service orientation.

Tirta Medical Centre (TMC) is Indonesia's leading healthcare provider. Set up in Jakarta in 2003, TMC has established itself as the go-to choice for quality healthcare in Indonesia. Our team of health professionals is unquestioningly committed to providing excellent services to all our clients. TMC is the best choice for trusted healthcare.

Tirta Medical Centre is part of the Fullerton Healthcare Group, the leading provider of corporate healthcare solutions in the Asia‑Pacific region.

We have developed a Level 2 Bio Safety Laboratory and added amazing new homecare and telemedicine services. We currently have 30 branches and 3,000 health providers across Indonesia, with more on the way!