Manager Production

Caterpillar Financial Services Corporation; Batam; On-site; IDR 1.842.921.000 - 2.765.383.000; Full time

Job summary

A global manufacturing leader is looking for a professional to support Dealer Demand and Order planning processes. The ideal candidate will have a Bachelor’s degree in a relevant field and extensive experience in business analysis, relationship management, and technology integration. This role involves coordinating with business partners and leveraging digital solutions to enhance processes. Excellent analytical and communication skills are essential for success in this position. Preferred candidates will have prior experience in related S&O tools and technology.

Benefits

Medical, dental, and vision benefits

Paid time off plan

401(k) savings plans

Health Savings Account (HSA)

Flexible Spending Accounts (FSAs)

Employee Assistance Program

Incentive bonus

Tuition Reimbursement

Qualifications

• Understanding of Digital Supply processes and technology enhancements.
• Ability to lead documentation standards and knowledge management.
• Experience in stakeholder relationship building for insights gathering.

Responsibilities

• Provides process support to business partners.
• Coordinates with stakeholders to understand business needs.
• Measures process effectiveness and initiates improvement projects.

Skills

Business Analysis

Core Application Systems

Information Capture

Analytical Thinking

Relationship Management

IT Environment

IT Standards, Procedures & Policies

System & Technology Integration

Education

Bachelor’s degree in process or supply chain related subject

Job description

Career Area:

Technology, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

The Dealer S&O process team is responsible for developing and managing S&O processes related to our Dealer network. In addition, this team produces the One Forecast for machines for all Dealers world-wide each month that supports Dealer order collaboration with Caterpillar.

What You Will Do:

• Provides process support to business partners on S&O Dealer Demand and Order planning process.
• Coordinates with business partners from a support and development perspective to understand the needs of the business.
• Leverages the Digital Supply team to develop solutions that enable the deployment of process & technology enhancements.
• Provides guidance and solutions on comprehensive technology issues for internal and external customers.
• Ensures that the design and implementation of new technologies and solutions are compliant with existing processes.
• Manages and defines standard work and lean principles to ensure continuous process improvement.
• Ensures ongoing effectiveness and growth of Digital and AI solutions.
• Measures process and solution effectiveness and initiates improvement projects to support KPI growth.
• Oversees progress and implementation of MGPP and strategy.

Education Requirement:

Bachelor’s degree in process or supply chain related subject

What Skills You Will Have:

Business Analysis – Extensive Experience

• Builds stakeholder relationships to gather insights.
• Recommends solutions for tech and process changes.

Core Application Systems – Working Knowledge

• Investigates system issues with business and IT teams.
• Recommends enhancements to major application systems.

Information Capture – Expert

• Leads documentation standards and knowledge management.
• Influences organization-wide initiatives for information capture.

Analytical Thinking – Extensive Experience

• Breaks down complex problems into components.
• Quantifies risks and benefits before recommending actions.

Relationship Management – Expert

• Coaches others on client partnering strategies.
• Collaborates with clients to align on business goals.

IT Environment – Extensive Experience

• Advises on strategic systems and technology planning.
• Evaluates benefits and drawbacks of current IT structures.

IT Standards, Procedures & Policies – Working Knowledge

• Designs IT infrastructure aligned with business analysis.
• Executes IT projects based on established procedures.

System & Technology Integration – Working Knowledge

• Supports integration and migration initiatives.
• Works across platforms, applications, and data bridges.

Top Candidates will also have

• Masters in process or supply chain related subject and/or 10+ years S&O experience
• Previous experience in Caterpillar S&O Dealer Demand and Order Planning process and tools
• Previous experience in Caterpillar Dealer S&O process and tools
• Previous experience in Caterpillar S&O Machine process and tools
• Ability to work independently, manage customer / partner interactions, and provide project direction and or matrix management

Additional Details:

This position does not offer sponsorship or relocation assistance.
It requires up to 20% travel.
The role is based in Peoria, IL and is on-site five days a week.

Summary Pay Range:

$110,520.00 - $165,840.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

• Medical, dental, and vision benefits*
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
• 401(k) savings plans*
• Health Savings Account (HSA)*
• Flexible Spending Accounts (FSAs)*
• Health Lifestyle Programs*
• Employee Assistance Program*
• Voluntary Benefits and Employee Discounts*
• Career Development*
• Incentive bonus*
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

* These benefits also apply to part-time employees

Posting Dates:

December 9, 2025 - December 14, 2025

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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