Luxury Jewelry Boutique Manager

PT. Central Mega Kencana; Kota Semarang; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A luxury jewelry retailer in Semarang is looking for a skilled Store Manager to oversee operations, drive sales, and enhance customer experiences. The ideal candidate will develop tailored sales strategies, lead a team of jewelry consultants, and ensure the store meets security and service excellence standards. If you have experience in retail management and a passion for luxury products, this is the opportunity for you.

Responsibilities

• Develop sales strategies, customer engagement initiatives, and upselling programs tailored to store needs.
• Achieve and surpass monthly and annual sales targets.
• Handle loyal customer complaints professionally and promptly.
• Conduct daily briefings covering targets, product updates, and service excellence.
• Lead, coach, and develop Sales Advisors/Jewelry Consultants.
• Monitor stock availability, manage inventory, and conduct regular stock takes.
• Maintain security and protect high-value items according to company SOP.

Job description

A luxury jewelry retailer in Semarang is looking for a skilled Store Manager to oversee operations, drive sales, and enhance customer experiences. The ideal candidate will develop tailored sales strategies, lead a team of jewelry consultants, and ensure the store meets security and service excellence standards. If you have experience in retail management and a passion for luxury products, this is the opportunity for you.