Last Mile Operations Supervisor — Lead Field Techs & Troubleshoot

PT Fiberhome Technologies Indonesia; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading telecommunications solutions provider in Jakarta Utara is seeking a Technical Supervisor with over 8 years of FTTx/copper network installation experience. The role requires overseeing field teams, troubleshooting complex issues, and ensuring quality compliance at work sites. Candidates must hold a technician's certification and be ready to travel daily. This position offers a chance to lead a dynamic team and contribute to high standards in telecommunications projects.

Qualifications

• 8+ years of hands-on experience in FTTx/copper access network installation and repair.
• Proven ability to lead and mentor field technicians or small teams.
• Excellent practical fault diagnosis and resolution skills under pressure.
• Must have a valid driver’s license and be willing to travel daily within the operational zone.

Responsibilities

• Provide daily direct supervision and technical guidance to subcontractor field technicians.
• Serve as the first point of escalation for complex field faults.
• Perform random spot checks at active work sites to verify compliance.
• Manage local inventory of critical spares and coordinate restocking.

Skills

FTTx/copper network installation and repair

Leadership and mentoring skills

Fault diagnosis and resolution

Mobility and travel readiness

Education

Certification as a technician

Job description

A leading telecommunications solutions provider in Jakarta Utara is seeking a Technical Supervisor with over 8 years of FTTx/copper network installation experience. The role requires overseeing field teams, troubleshooting complex issues, and ensuring quality compliance at work sites. Candidates must hold a technician's certification and be ready to travel daily. This position offers a chance to lead a dynamic team and contribute to high standards in telecommunications projects.