Key Account Management (Medan)

Lazada; Kota Medan ᯔᯩᯑᯉ᯲; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading e-commerce company in Medan is seeking an experienced Account Manager to manage key accounts, ensuring growth and customer satisfaction. This role involves building strong relationships with decision-makers and identifying new business opportunities while collaborating with internal teams. The ideal candidate should have a Bachelor's degree and a minimum of 3 years of relevant experience in account management.

Qualifications

• Minimum of 3 years of experience in key account management, preferably in the e-commerce industry.
• Proven track record in managing and growing a portfolio of key accounts, achieving sales targets.
• Familiarity with the Indonesia market and unique challenges of the Sumatera Utara region.

Responsibilities

• Manage and develop a portfolio of key accounts in Indonesia-Sumatera Utara.
• Establish and maintain strong relationships with key decision-makers.
• Proactively identify new business opportunities within existing accounts.

Skills

Account management

Sales negotiation

Relationship building

Problem solving

Communication

Education

Bachelor's degree in Business, Marketing, or a related field

Job description

Job Description:

• Manage and develop a portfolio of key accounts in Indonesia-Sumatera Utara, ensuring growth and customer satisfaction.
• Establish and maintain strong relationships with key decision-makers, understanding their business needs and providing tailored solutions.
• Proactively identify new business opportunities within existing accounts, upselling and cross-selling to maximize revenue potential.
• Collaborate with internal teams, including sales, marketing, and product, to align strategies and achieve sales targets.
• Monitor market trends and competitors' activities to inform strategic account planning and positioning.
• Negotiate and close deals, ensuring agreements meet both client and company objectives.
• Regularly report on account performance, providing insights and recommendations for improvement.

Job Requirements:

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum of 3 years of experience in key account management, preferably in the e-commerce industry.
• Proven track record in managing and growing a portfolio of key accounts, achieving sales targets.
• Strong interpersonal and communication skills, with the ability to build relationships and influence stakeholders.
• Familiarity with the Indonesia market and the unique challenges of the Sumatera Utara region.
• Effective problem-solving and negotiation skills, with the ability to handle complex situations.
• Fluent in both Indonesian and English, with excellent written and verbal communication abilities.