IT Support

Talent Search Recruitment; Jakarta Utara; On-site; IDR 503.778.000 - 755.668.000; Full time

Job summary

A leading company in beauty and personal care is seeking an IT Support professional to ensure the stability and efficiency of IT operations. You will manage technical support across various locations including retail stores and warehouses. Ideal candidates have 3-5 years of relevant experience, strong networking skills, and a good command of English. This position requires being stationed at Soekarno–Hatta Airport area, providing support for devices and systems essential for business operations.

Qualifications

• At least 3-5 years of hands-on IT support experience.
• Experience in the retail industry to understand business needs.
• Willing to work in the Soekarno–Hatta Airport area.

Responsibilities

• Set up, maintain, and troubleshoot networks, including firewalls.
• Provide IT support to operational teams at shops and warehouses.
• Maintain IT assets and related databases.

Skills

Networking knowledge

System troubleshooting

Technical support

SQL Server management

Familiarity with ERP systems

Good command of English

Tools

CCTV

Printers

PCs

POS systems

IP cameras

IP telephones

Job description

As an IT Support professional at a leading company in the beauty and personal care industry, you will play a key role in ensuring the stability, security, and efficiency of the companys IT operations. Reporting directly to the IT Manager, you will be responsible for providing technical support across retail stores, warehouses, and office operations, ensuring all systems and devices run smoothly to support the business.

Responsibilities

• Possess strong knowledge of networking and system troubleshooting.
• Set up, maintain, and troubleshoot networks, including firewalls, routers, and switches.
• Install and support IT devices such as CCTV, printers, PCs, POS systems, IP cameras, and IP telephones.
• Manage and support SQL Server (any version required).
• Provide IT support to operational teams at shops and warehouses, particularly for IT and networking issues.
• Maintain IT assets and related databases.
• Familiarity with ERP systems is an advantage.

Qualifications

• Good command of the English language.
• At least 3-5 years of hands‑on, relevant IT support experience.
• Experience in the retail industry to better understand business needs.
• Willing to work and be stationed exclusively in the Soekarno–Hatta Airport area.