Indoor Sales Solo

Rentokil Initial; Surakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading sales company in Surakarta, Indonesia, is seeking an enthusiastic Telesales Representative. You will be responsible for contacting customers, presenting products over the phone, and closing sales deals. The ideal candidate has excellent communication and negotiation skills, with a proven track record in sales. This position offers an attractive monthly base salary along with various benefits, including career development opportunities and performance incentives.

Benefits

Attractive monthly base salary

Allowance

Incentive

Career path

Performance Incentive

Training & Development

Qualifications

• Proven experience as a telesales representative or in a sales/customer service role.
• Track record of meeting sales quotas over the phone.
• Ability to learn and explain products and services.

Responsibilities

• Contact potential or existing customers to inform about products/services.
• Answer questions about products or the company.
• Close sales over the phone.

Skills

Excellent communication

Interpersonal skills

Negotiation skills

CRM software knowledge

Ability to handle rejection

Job description

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.

Responsibilities

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information

Qualifications

• Proven experience as telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Ability to learn about products and services and describe/explain them to prospects
• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints

Benefits

• Attractive monthly base salary
• Allowance
• Incentive
• Career path
• Performance Incentive
• Training & Development