HRGA Supervisor

PT Cipta Kreasisandang Mandiri (OSELLA); Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading retail company in Indonesia is seeking an HR and General Affairs Supervisor to design and implement HR policies, manage talent development, and ensure compliance with labor laws. The ideal candidate will have a Bachelor’s degree in Psychology, 3–5 years of HR experience, and a strong background in organizational development and talent management. Familiarity with retail HR functions and excellent leadership skills are essential. Join a dynamic team and contribute to our growth and employee engagement.

Qualifications

• Minimum 3–5 years of experience in HR and General Affairs, with at least 1–2 years in a supervisory role.
• Strong background in organizational development, talent management, compensation & benefits, training & development, and industrial relations.
• Familiarity with office management, facilities coordination, and corporate event planning.

Responsibilities

• Propose and develop HR policies, SOPs, and job descriptions.
• Monitor and evaluate the implementation of HR policies.
• Lead people and organizational development initiatives.
• Oversee HR operations, including recruitment and onboarding.
• Analyze competitors’ compensation and benefits packages.

Skills

Organizational development

Talent management

Communication skills

Problem-solving

Leadership

Education

Bachelor’s degree in Psychology

Tools

Microsoft Office

HR management software

Job description

Propose and develop HR policies, SOPs, and job descriptions for each position to ensure the availability of accurate documentation that supports improved employee experience and regulatory compliance.

Monitor and evaluate the implementation of HR policies to ensure that all employees understand and adhere to applicable HR procedures and regulations.

Coordinate, plan, foster, develop, and evaluate HR initiatives to ensure the availability of competent and productive human resources within the company.

Design and execute organizational development strategies to optimize business performance and enhance employee engagement.

Lead people and organizational development initiatives, including training programs, career development frameworks, and leadership development strategies.

Develop and implement talent management strategies to build and sustain a high-performing workforce.

Oversee performance management and talent management processes to ensure objective and compliant performance appraisals (annual reviews, contract evaluations, and probation assessments).

Ensure proper implementation of the coaching system, including reward and disciplinary mechanisms, in accordance with company policies.

Conduct socialization and communication sessions related to HR management policies.

Handle general affairs, including office operations, corporate events, administrative support, and facilities management.

Develop short‑ and long‑term plans related to HR management and HR & GA budgeting, ensuring alignment with the company’s strategic direction and operational needs.

Manage industrial relations, conflict resolution, and disciplinary actions in a professional manner and in compliance with company regulations.

Oversee HR operations, including recruitment, onboarding, performance management, and employee development.

Assist in reviewing the existing compensation and benefits structure and propose updates when necessary.

Analyze competitors’ compensation and benefits packages to ensure the company remains competitive in attracting and retaining top talent.

Prepare HR and GA reports to ensure the availability of accurate and timely data for management decision‑making.

Requirements

Bachelor’s degree in Psychology.

Experience handling end‑to‑end recruitment processes.

Strong background in organizational development, talent management, compensation & benefits, training & development, and industrial relations.

Strong knowledge of Indonesian labor laws, general HR practices, and regulatory compliance requirements.

HR certification is preferred.

Minimum 3–5 years of experience in HR and General Affairs, with at least 1–2 years in a supervisory role.

Prior experience in the retail industry is strongly preferred, particularly in managing HR & GA functions within a fast‑paced, multi‑location environment.

Familiarity with office management, facilities coordination, and corporate event planning.

Excellent leadership, communication, and interpersonal skills.

Strong organizational skills and the ability to manage multiple tasks in a fast‑paced environment.

Proactive, adaptable, and strong problem‑solving skills.

Proficiency in Microsoft Office and HR management software (Word, Excel, Outlook, PowerPoint).