Greeter - Restaurant Concept

ISMAYA GROUP; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading lifestyle company in Indonesia is looking for an enthusiastic Greeter to join their team in Jakarta. As a Greeter, you will be responsible for providing exceptional service from the moment guests arrive. This role requires strong customer service skills, communication abilities, and a friendly demeanor. Join us to help create memorable dining experiences. Flexibility to work various shifts is essential.

Qualifications

• Proven experience as a Greeter or similar role in the hospitality industry.
• Exceptional communication skills to engage with diverse customers.
• Friendly and professional demeanor with a passion for customer service.

Responsibilities

• Greet and welcome guests to ensure they feel valued.
• Manage seating and coordinate with service staff.
• Maintain knowledge of menu and assist customers.

Skills

Customer service skills

Communication skills

Problem-solving skills

Multitasking abilities

Job description

About the role

We are currently seeking an enthusiastic and welcoming Greeter to join our vibrant restaurant team at ISMAYA GROUP. In this position, you will be the first point of contact for our valued customers, responsible for providing an exceptional dining experience from the moment they arrive. This role is based in Jakarta.

What you'll be doing

• Warmly greet and welcome all guests to the restaurant, ensuring they feel valued and comfortable
• Efficiently manage the seating of guests and coordinate with the service team to ensure timely and attentive customer service
• Maintain a thorough knowledge of the restaurant's menu, specials and policies to assist customers as needed
• Monitor and manage the flow of traffic at the front of house, ensuring smooth operations
• Assist with other front-of-house duties as required, such as answering phone enquiries and handling reservations
• Contribute to creating a positive, customer-focused atmosphere in the restaurant

What we're looking for

• Proven experience as a Greeter or in a similar customer-facing role, ideally within the hospitality or restaurant industry
• Exceptional communication and interpersonal skills, with the ability to engage with customers of all backgrounds
• A friendly, outgoing and professional demeanour, with a genuine passion for providing outstanding customer service
• Strong problem-solving and multitasking abilities to handle various front-of-house responsibilities simultaneously
• Familiarity with restaurant operations and policies, including reservations, seating and customer relations
• Flexibility to work a range of shifts, including evenings, weekends and public holidays

Apply now to become our next Greeter - Restaurant Concept!

About ISMAYA GROUP

Established in 2003, ISMAYA GROUP’s vision is to be a leader in building strong and everlasting brands in the lifestyle industry in Indonesia and regionally. It is our passion and objective to consistently create an outstanding and memorable experience every single time we ‘touch’ a customer. With this mission in mind, ISMAYA GROUP continues to create original and innovative lifestyle concepts in major cities in Indonesia, South East Asia and beyond, so that guests, wherever they are, can eat, drink, celebrate!

We are the holding company of DRAGONFLY, SOCIAL HOUSE, SOCIAL GARDEN, OSTERIA GIA, SKYE, MR. FOX, A/A A/O BAR, MANARAI, PIZZA E BIRRA, PUBLIK MARKETTE, KITCHENETTE, TOKYO BELLY, THE PEOPLE’S CAFÉ, SUSHI GROOVE, SEJUICE ME, DJOURNAL COFFEE, DJOURNAL HOUSE, DARLIN RECORDS, ISMAYA LIVE, WE THE FEST (WTF), DJAKARTA WAREHOUSE PROJECT (DWP), JAKARTA CULINARY FEASTIVAL (JCF) and many more to come.