Front Office Duty Manager - Luxury Hotel, Guest Experience

Grand Hyatt; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A premium hotel chain in Jakarta Utara is seeking an Assistant Manager (Duty Manager) for the Front Office. The successful candidate will support the Front Office Manager in the day-to-day operations while ensuring efficiency in line with brand standards. This position requires a minimum of 2 years of experience in a similar role within a luxury hotel, excellent communication and customer relations skills, as well as proficiency in multiple languages.

Qualifications

• Minimum 2 years work experience as Duty Manager or Team Leader in a 5 star or luxury hotel.
• Well developed communication and customer relations skills.
• Excellence in language skills.

Responsibilities

• Assist with the efficient running of the department.
• Support the Front Office Manager in managing daily operations.
• Meet employee, guest and owner expectations.

Skills

Communication skills

Customer relations skills

Language skills

Job description

A premium hotel chain in Jakarta Utara is seeking an Assistant Manager (Duty Manager) for the Front Office. The successful candidate will support the Front Office Manager in the day-to-day operations while ensuring efficiency in line with brand standards. This position requires a minimum of 2 years of experience in a similar role within a luxury hotel, excellent communication and customer relations skills, as well as proficiency in multiple languages.