English-Speaking Customer Service Specialist - Night Shift

PT. CKWI; Jawa Barat; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

An international company seeks a Customer Service Specialist in Karawang, West Java. The ideal candidate will provide customer support, ensuring satisfaction while resolving queries. Applicants must be fluent in English and possess strong communication and problem-solving skills. The role offers a stable job with professional development opportunities in a dynamic environment, attractive salary, and employee benefits included.

Benefits

Attractive salary

Employee benefits

Professional development opportunities

Qualifications

• Fluent English - C1 level is required.
• Previous experience in customer service is an asset.
• Background in furniture, interior design & architecture is a plus.

Responsibilities

• Provide customer service to clients and resolve their queries.
• Build and maintain good relationships with customers.
• Cooperate with relevant departments to resolve customer issues.

Skills

Fluent English - C1 level

Excellent communication skills

Problem-solving skills

Ability to multi-task

Work under pressure

Education

Senior High School degree

Tools

Microsoft Office applications

Job description

An international company seeks a Customer Service Specialist in Karawang, West Java. The ideal candidate will provide customer support, ensuring satisfaction while resolving queries. Applicants must be fluent in English and possess strong communication and problem-solving skills. The role offers a stable job with professional development opportunities in a dynamic environment, attractive salary, and employee benefits included.