Driver Onboarding & Operations Lead - Jakarta

PT. LALAMOVE LOGISTIK INDONESIA; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A logistics company in Indonesia seeks a Driver Operations Lead based in Jakarta to oversee driver onboarding processes. The role involves leading a team, ensuring effective communication, and monitoring performance. Candidates should have at least 5 years of operations experience, preferably in a startup environment, along with strong analytical and leadership skills. Proficiency in Microsoft Excel and PowerPoint is essential for this position.

Qualifications

• Minimum 5 years in operations, preferable in startup or banking.
• Experience in call center and verification operations is advantageous.
• Strong verbal and written English communication skills.

Responsibilities

• Lead the driver onboarding team.
• Monitor and review performance of agents.
• Work with QA team to enhance agent quality.

Skills

Operations management

Communication

Team leadership

Analytical thinking

Fluency in English

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

A logistics company in Indonesia seeks a Driver Operations Lead based in Jakarta to oversee driver onboarding processes. The role involves leading a team, ensuring effective communication, and monitoring performance. Candidates should have at least 5 years of operations experience, preferably in a startup environment, along with strong analytical and leadership skills. Proficiency in Microsoft Excel and PowerPoint is essential for this position.