Direct Contract, Treasures Service Executive

300005 Chief Executive's Office_00002555; Indonesia; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading bank in Asia is seeking a Treasures Service Executive to provide exceptional customer service and assist in banking transactions. The ideal candidate will have a Bachelor's degree and at least 2 years of client servicing experience, with strong leadership and communication skills. This is an opportunity to work in a dynamic environment that offers competitive salary and benefits.

Benefits

Competitive salary

Dynamic environment

Qualifications

• 2+ years' client servicing experience preferred.
• Basic understanding of relevant banking practices.
• Self-motivated and driven to reach personal goals.

Responsibilities

• Provide best service to all customers.
• Process all cash and non-cash transactions accurately.
• Assist Marketing Team in serving customers.
• Ensure neatness of the Bank’s lounge/lobby.
• Skilled in dealing with customer complaints.

Skills

Leadership

Interpersonal skills

Communication skills

Attention to detail

Customer service

Education

Bachelor's degree in any discipline

Job description

Job Description - Direct Contract, Treasures Service Executive (WD72428)

Job Description

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

Responsibilities

• To provide the best service to all customers (internal and external) including walk‑in customers To process all cash & non‑cash transactions, eg: remittances, account opening, Fixed Deposit, clearing, Wealth Management Product, etc
• To Provide assistance to the Marketing Team in serving customers in all Bank’s product range
• To process all customer’s financial instructions, cash or non‑cash accurately, timely accordant to the applicable procedures and policies
• To provide and to always intensify a good customer service
• To ensure the Bank’s lounge/ lobby area is neat and tidy, including the availability of Bank’s forms, brochures and all facilities needed by the customers
• Skilled and wise in dealing with customer complaint
• To do others routine daily jobs and do the recording accordant to the applicable procedures and policies
• Ready to assist/ contribute to other duties as requires by the customers and is always under the supervision of direct Supervisor

Requirements

• Bachelor degree in any discipline with at least 2 years' client servicing experience with basic understanding of relevant banking practice preferred
• Excellent leadership, interpersonal and communication skills
• Attentive to details and accurate in work
• Self‑motivated and driven to reach personal goals

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.