Clinic Operations & Facility Auditor

Seven Retail; Daerah Khusus Ibukota Jakarta; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A healthcare service provider in Jakarta seeks a Facility and Operations Compliance Auditor responsible for ensuring all clinic branches meet high facility standards. Key duties include conducting site inspections, auditing staff procedures, and creating detailed audit reports with actionable recommendations. Ideal candidates should have a strong background in clinic operations with excellent attention to detail and integrity. This role requires regular travel to different branches.

Qualifications

• Background in Clinic Operations, Hospital Administration, or Quality Assurance.
• Sharp eye for cleanliness, aesthetics, and procedural gaps.
• Objective in scoring and reporting; not biased.

Responsibilities

• Conduct regular site visits to inspect building maintenance, cleanliness, and ambiance.
• Audit staff adherence to Standard Operating Procedures (SOPs).
• Create concise audit reports with scoring and findings.

Skills

Clinic Operations experience

Attention to Detail

Integrity

Communication skills

Mobility for travel

Job description

To ensure all clinic branches maintain the same high standards of facility quality, operational compliance, and service excellence.

Key Responsibilities

1. Facility & Equipment Inspection

• Conduct regular site visits to inspect building maintenance, cleanliness (hygiene), and ambiance.
• Ensure all medical and non-medical equipment is functional and properly maintained.
• Verify safety compliance (waste management, fire safety) and branding standards.

2. Operational Compliance

• Audit staff adherence to Standard Operating Procedures (SOPs) from reception to treatment.
• Check inventory accuracy (stock counts) and administrative records.
• Assess service quality and staff grooming/attitude.

3. Reporting & Improvement

• Create concise audit reports with scoring and findings.
• Provide actionable recommendations for improvement.
• Monitor follow-up actions to ensure issues are resolved promptly.

Skills & Requirements

• Experience: Background in Clinic Operations, Hospital Administration, or Quality Assurance.
• Attention to Detail: Sharp eye for cleanliness, aesthetics, and procedural gaps.
• Integrity: Objective in scoring and reporting; not biased.
• Communication: Able to give firm but constructive feedback to clinic teams.
• Mobility: Willing to travel to different clinic branches regularly.