Business Development Manager - Freight Forwarding

PT Talentvis Consulting Indonesia; Batam; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading consulting firm is searching for a highly driven Business Development Manager in Batam, Indonesia. This role focuses on leading commercial growth for freight forwarding services by acquiring new customers and expanding key accounts. Candidates should possess at least 4 years of experience in logistics, proven success in business development, and strong negotiation skills. Proficiency in CRM systems and Microsoft Office is essential, alongside a willingness to travel and represent the company in external meetings. The position demands strong leadership and analytical skills to drive revenue and operational performance.

Qualifications

• Minimum 4 years of experience in logistics, freight forwarding, or 3PL operations.
• Proven track record in achieving revenue/GP targets.
• Strong knowledge of customs procedures and trucking operations.
• Experience leading teams in a supervisory role.
• Ability to analyze performance and recommend improvements.

Responsibilities

• Lead commercial growth for freight forwarding services.
• Acquire new customers and expand key accounts.
• Identify market opportunities and develop logistics solutions.
• Collaborate with internal teams for seamless logistics execution.

Skills

Business development

Negotiation

Communication

Logistics knowledge

CRM proficiency

Tools

Microsoft Office

CRM systems

Job description

Business Development Manager - Freight Forwarding

We are seeking a highly driven Business Development Manager to lead commercial growth for our client - freight forwarding and 3PL services in the Batam region. This role focuses on acquiring new customers, expanding key accounts, and driving revenue across services such as air & sea freight, customs clearance, domestic distribution, and project logistics.

You will play a critical role in strengthening our presence in Batam by identifying market opportunities, developing tailored logistics solutions, and building long-term relationships with clients in manufacturing, electronics, marine, construction, and export-driven sectors.

This position requires a strong hunter mindset, solid industry knowledge, and the ability to collaborate with internal operations teams to deliver seamless end-to-end logistics solutions.

Requirements

• Minimum 4 years of experience in logistics, freight forwarding, trucking, or 3PL operations; experience managing both sales and operational functions is strongly preferred.
• Proven track record in business development and achieving revenue/GP targets, particularly within transportation, warehousing, or distribution services.
• Strong knowledge of domestic freight, customs procedures, trucking operations, and end-to-end logistics execution.
• Experience leading teams (sales, ops, or cross-functional). Prior experience in a branch or supervisory leadership role is a strong asset.
• Ability to analyze commercial performance, operational challenges, and cost structures, and present improvement recommendations based on data.
• Strong negotiation skills with vendors, carriers, and clients, including handling contract renewals and rate agreements.
• Excellent communication and interpersonal skills; ability to work closely with customers, internal support functions, and senior leadership.
• Proficiency in CRM systems, reporting dashboards, and Microsoft Office (Excel, PowerPoint); ERP/WMS/TMS knowledge is a plus.
• High ownership mentality, problem-solving mindset, and ability to make decisions independently while aligning with company goals.
• Ability to travel when required and represent the company professionally in external meetings.