Branch Manager English Academy - Bitung - Girian

Ruangguru for Business; Bitung; On-site; IDR 167.392.000 - 334.785.000; Full time

Job summary

An educational management organization based in Indonesia is looking for a skilled branch manager to oversee multiple locations. The candidate will be responsible for coordinating operations, leading marketing efforts, and ensuring exceptional customer experiences. The role requires strong leadership skills and effective communication in both Bahasa Indonesia and English, along with a Bachelor’s degree. Experience in sales, marketing, or education is advantageous.

Qualifications

• Requires Bachelor's Degree in any field.
• Demonstrated leadership experience in relevant fields is essential.
• Capable of managing teams and fostering a positive environment.

Responsibilities

• Coordinate and manage branches to ensure operations run smoothly.
• Lead marketing initiatives for student engagement.
• Oversee the entire customer experience to ensure satisfaction.

Skills

Leadership experience

Strong communication skills

People management

Understanding of PnL management

Education

Bachelor's Degree in any major

Job description

Job Descriptions

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty

Job Requirements

• Bachelor’s Degree in any major
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an English course/educational/start-up environment is advantageous)
• Good knowledge of people management and experience in handling a team
• Strong communication skills in Bahasa Indonesia and English
• Previous experience as an English teacher is desirable