AVP-Platform Manager & Operations Lead

Indosat; Indonesia; On-site; IDR 1.167.639.000 - 1.501.252.000; Full time

Job summary

A leading telecommunications provider in Indonesia is seeking a strategic professional to lead procurement platform management. The role focuses on optimizing procurement operations, ensuring system reliability, and driving innovation through emerging technologies. Candidates should have a degree related to Supply Chain or Finance and significant experience in procurement and enterprise operations. Strong project management skills are essential, along with proficiency in Coupa. This position provides an exciting opportunity to impact procurement processes significantly.

Qualifications

• Minimum 5 years' experience in procurement, supply chain, or enterprise operations.
• Minimum 3 years in consulting (business/digital/procurement) preferred.
• At least 2 years managing enterprise platforms.

Responsibilities

• Lead platform strategy and stability of procurement systems.
• Manage incident resolution and release management.
• Optimize procurement workflows through system improvements.

Skills

Project management

Analytical abilities

Communication skills

Data analysis

Procurement process knowledge

Education

Degree in Supply Chain, Finance, or related field

Tools

Coupa

Job description

Department: Group Procurement & Supply Chain Operations

Role Summary

This role leads end-to-end management, optimization, and evolution of procurement-supporting enterprise platforms. It ensures system reliability, platform governance, controlled releases, and digital enablement across procurement operations. The role acts as the strategic bridge between business needs, technology capabilities, and process improvement initiatives to support operational scalability and transformation.

Key Responsibilities

• 1. Lead platform strategy, operations, and stability of procurement systems: Coupa.
• 2. Manage incident resolution, service requests, change governance, and release management.
• 3. Standardize and optimize procurement workflows through system-enabled improvements and automation.
• 4. Oversee platform governance-including access control, configuration management, integration monitoring, and compliance.
• 5. Drive innovation by evaluating emerging technologies and embedding digital capabilities into core procurement processes.
• 6. Coordinate cross-functional collaboration with business, IT, vendors, and internal control teams.
• 7. Deliver operational reports with insights for continuous improvement and efficiency.

Qualifications & Experience

• 1. Degree in Supply Chain, Finance, Engineering, or a related field.
• 2. Minimum 5 years' experience in procurement, supply chain, or enterprise operations, with proven transformation and improvement track record.
• 3. Minimum 3 years experiences in consulting (business/digital/procurement) preferred.
• 4. At least 2 years of hands‑on experience managing or implementing enterprise platforms (Coupa preferred).
• 5. Exposure to governance, data stewardship, and platform release/administration processes.

Key Skills

• 1. Strong project management with ability to manage multiple initiatives simultaneously.
• 2. Excellent analytical and problem‑solving abilities.
• 3. Proficiency in data analysis and reporting tools.
• 4. Exceptional communication, stakeholder management, and cross‑functional coordination skills.
• 5. Knowledge of procurement processes, policies, and best practices.
• 6. Experience in governance, configuration control, and platform operations.
• 7. Experience in Coupa or similar procurement platforms.

Leadership Competencies

• Work Standards
• Continuous Improvement
• Planning and Organizing
• Business Awareness
• Coaching
• Building Positive Working Relationships
• Decision Making
• Continuous Learning
• Customer Excellence

Technical Competencies

• Performance, Order and Service Management
• Trade, Safety and Regulatory Compliance
• Supply Chain Analytics and Data Management
• Strategic Alignment and Network Design
• Financial Control and Cost Analysis
• IT Systems and Application Integration
• Organizational Development and Collaboration
• Product, Documentation and Training Management
• Procurement and Supplier Relationship Management
• Project, Program and Change Management