Airport Experience Lead: Meet & Greet

Flight Centre Careers; Provinsi Bali; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A global travel services company in Bali is seeking an Airport Operations Executive to enhance customer experiences at the airport. This role focuses on ensuring punctuality, personalized service, and smooth operational transitions for guests. Candidates should be fluent in English and the local language, possess attention to detail, and ideally have experience in airport logistics. The company values diversity and inclusivity, fostering an equitable working environment.

Qualifications

• Fluent in the national local language and English.
• Experience in in-destination airport logistics is an advantage.
• Proficient in Microsoft Office applications.

Responsibilities

• Ensure an amazing Meet and Greet experience at airports through punctuality and personalized service.
• Complete arrival and departure customer reports and submit them to Operations daily.
• Organize all banners for private and concierge services throughout the day.
• Effectively cooperate with Drivers, Guides and Fleet Team to ensure smooth airport operations.

Skills

Sales-oriented

Customer care focus

Attention to detail

Problem-solving

Fluent in local language and English

Tools

Microsoft Office

Job description

A global travel services company in Bali is seeking an Airport Operations Executive to enhance customer experiences at the airport. This role focuses on ensuring punctuality, personalized service, and smooth operational transitions for guests. Candidates should be fluent in English and the local language, possess attention to detail, and ideally have experience in airport logistics. The company values diversity and inclusivity, fostering an equitable working environment.