Visual Merchandiser jobs in United Kingdom

Do you live and breathe retail presentation? Are you passionate about boosting OTC sales and elevating customer experience through flawless visual merchandising? Our client — a respected healthcare organisation — is seeking an experienced retail strategist to oversee the shop-floor operations across their multi-branch pharmacy network.

This role focuses on OTC retail and merchandising only. You won’t be managing dispensary teams — but you’ll be shaping the customer journey from the front.

• Define and implement multi-site retail plans that deliver revenue targets, margin expectations, and customer satisfaction goals.
• Analyse OTC category performance and roll out targeted promotions.
• Collaborate with suppliers to boost sales and develop category-specific plans.

• Ensure flawless planogram compliance, engaging point-of-sale, and consistent signage across all 79 branches.
• Conduct regular retail audits and coach store teams on best practices for product presentation.
• Identify capex opportunities and manage retail upgrades in partnership with contractors.

• Create and deliver training sessions on upselling, product knowledge, and customer service excellence.
• Mentor store leaders in retail performance and develop their merchandising mindset.

• Negotiate in-store promotions and merchandising support with suppliers.
• Schedule supplier rep visits to maintain accountability and retail integrity.

• Oversee the retail environment’s health & safety, cleanliness, and operational standards.
• Work collaboratively with storemanagers to balance customer flow with clinical priorities.

• Generate and present EPOS-driven reports covering stock-turn, shrinkage, and sales vs. targets.
• Create monthly performance dashboards for the Senior Leadership Team to steer retail improvement.
• Proactively identify underperforming branches and implement tailored action plans rooted in company values.

• Proactively identify underperforming branches and implement tailored action plans rooted in company values.

• Experience in visual merchandising and OTC retail — pharmaceutical or health & beauty environments.
• Strong commercial acumen with a flair for presentation and customer engagement.
• Skilled in EPOS systems and data-led decision-making.
• 10+ years’ multi-site retail management experience, with a track record of driving sales and developing high-performing teams
• Exceptional leadership, communication, and negotiation abilities
• Able to travel regularly across South Wales and the Midlands (up to 50% of the time).

• Salary: £55,000 - £60,000 per annum
• Bonus Structure:
• Annual performance-linked bonus
• Additional incentive tied to overall company OTC sales growth (supporting our £5 million turnover).
• Company car ORmileage allowance
• Pension scheme
• Staff discount across companynetwork
• Ongoing professional development and clear career progression

We’re reviewing CVs now! Apply today, or contact Arden Personnel for more information.
Email: l.fletcher@ardenpersonnel.co.uk
Call: 01789 532220 (Alcester) or 01527 911700 (Redditch)
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