User Experience jobs in United Kingdom

As a Senior PM, you’ve likely experienced first-hand the huge benefits of working with a development team that can iterate and deliver quickly as a result of automation and great DevOps practises. At Gearset, we want to bring those benefits to the hundreds of thousands of teams building on top of Salesforce, the platform that underpins the world’s biggest companies.

Salesforce is a fantastic platform that’s well-loved by its customers, but it’s no secret that when it comes to customising and releasing changes, there are significant gaps and rough edges compared to what development teams on other platforms are used to. We start by deeply understanding the core job to be done (one of our core values!) and work collaboratively with our UX, Product Marketing and Engineering teams to identify the most impactful problems to solve. We have a clear product strategy to guide us and we’re moving quickly, but the opportunity ahead of us is huge! We’d love for you to join our Product team, to help shape and deliver on that strategy.

• Join our growing and experienced Product team, laser-focused on delighting our users, and always ready and available to support you.
• Build trusted relationships with our users to form a deep understanding of the domain, and the challenges they're facing with Salesforce. Own one or more product areas, defining the strategy and defining the roadmaps across them.
• Partner with engineering leads and UX specialists to research, understand, and solve the problems you identify.
• Partner with Product Marketing across the whole product lifecycle, from research to delivery, to craft a compelling story for the market and our customers that enables commercial success for Gearset.
• Work closely with the engineering teams on defining slices, delivering them iteratively, and learning as you go.

• You’ll own user problems end-to-end, identifying, defining and measuring outcomes, researching and validating possible solutions, delivery, and working closely with marketing and sales to position and bring your solution to market.
• Drive commercial outcomes by collaborating on the go to market strategy in partnership with product marketing, defining the Ideal Customer Profile, key pains, value proposition and positioning statements, including packaging & pricing. This involves actively supporting sales in closing deals and being an integral part of that process.
• You’ll ultimately own a problem area, articulating the strategy, defining its roadmap, and demonstrating the customer and business impact of delivering that roadmap.
• You’ll support the product team, and across the wider company, in refining our product definition and development processes, and championing product thinking.
• And you’ll learn from, and share your experience with, a great team from a wide range of backgrounds in a feedback-driven culture where you can do your best work.

• You're deeply curious about uncovering the true job-to-be-done: the unmet need, the unique context, and the emotional drivers compelling customers to change - whether through the JTBD framework or another rigorous approach
• Have experience successfully bringing new capabilities to market, including defining target segments, positioning, and measuring launch success in partnership with product marketing
• Have experience of taking ideas through the full product lifecycle, from discovery through to validation and ideally launch, with a mix of problem complexity and scope.
• Enjoy talking to users, and have an infectious passion for building products that solve clear user problems in delightful ways
• Be great at distilling research into key problems, and taking decisions supported by evidence
• Thrive on rapid iteration cycles with customers, using frequent touch-points to validate, learn, and adjust quickly
• Enjoy working across disciplines, including developers, designers, marketers and salespeople to build buy-in and inspire them to work on your user problems and solutions together.

• Experience working in a B2B SaaS company
• Experience of working in the DevOps domain
• Experience of building products for, or working in the Salesforce ecosystem

• Salary is £95k - £115k (depending on experience)
• This is a full time UK based opportunity, you'll work Monday to Friday remotely with the occasional trip to the Cambridge office for team meetings
• Opportunity to join our Long Term Incentive Plan
• Generous personal development budget for courses, conferences, or whatever is useful to your professional development in the role, of up to £1500 per year
• Top‑end hardware provided
• Free lunch in the office
• 25 days holiday plus bank holidays (with the option to buy an extra 5 each year)
• Company pension plan (matching up to 5%)
• Bupa health care
• Life Insurance & critical illness cover
• Discounted gym membership, as well as a range of health and wellness benefits