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SAP Business One Support Consultant
Zusammenfassung
A leading SAP solutions provider in Manchester is seeking an experienced SAP Business One Support Consultant. You will provide 1st and 2nd line support, manage ticket queues, and troubleshoot various SAP Business One issues. Ideal candidates will have at least one year of experience and a solid knowledge of SAP B1 processes. The role offers excellent development opportunities in a supportive environment.
Leistungen
Qualifikationen
- At least one year of experience as a SAP Business One Support Consultant.
- Experience in a helpdesk or busy in-house support position.
- Good solid knowledge of SAP B1 processes.
Aufgaben
- Provide 1st and 2nd line support for SAP B1 users.
- Manage support ticket queues ensuring SLAs are met.
- Troubleshoot and resolve SAP B1 issues.
Kenntnisse
Ausbildung
Tools
Are you a SAP Business One Support Consultant looking for a new challenge? We’ve got a fantastic opportunity with SAP Business One Partner and MSP! With progression routes and a friendly team, this is the role for you! Read on for more info…
- Provide 1st and 2nd line support and triage for SAP B1 users
- Manage ticket queues and ensure SLAs are met on all tickets
- Troubleshoot/resolve SAP B1 issues (Sales, Purchasing, Inventory, Finance)
- Assist with user training and documentation of SAP B1 processes
- Participate in system upgrades and document known issues
- Help with IT support tasks when needed
- At least one year of experience as a SAP Business One Support Consultant
- Experience on a helpdesk or a busy in-house support position
- Good solid knowledge of SAP B1 (e.g Sales, Purchasing, Inventory, Finance)
- Understanding of the configuration of MS SQL and HANA
- A SAP Business One certification is ideal
- Experience with Produmex and Produmex Scan is highly desirable
- Understanding of SAP B1 MTD and Codeless Platforms BPA is ideal
- Experience with any of other SAP B1 add-ons, such as DTW, Boyum, B1UP, P&D, RSP and CKS is ideal
- Progression and development opportunities
- One day per month for personal development
- 23 days holiday plus bank holidays
- A friendly, supportive environment
Sound like the SAP Business One Support Consultant role for you? Get in touch!
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.