SAP Business One Support Consultant

Fresh Perspective Resourcing; Manchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading SAP solutions provider in Manchester is seeking an experienced SAP Business One Support Consultant. You will provide 1st and 2nd line support, manage ticket queues, and troubleshoot various SAP Business One issues. Ideal candidates will have at least one year of experience and a solid knowledge of SAP B1 processes. The role offers excellent development opportunities in a supportive environment.

Benefits

Progression and development opportunities

One day per month for personal development

23 days holiday plus bank holidays

Qualifications

• At least one year of experience as a SAP Business One Support Consultant.
• Experience in a helpdesk or busy in-house support position.
• Good solid knowledge of SAP B1 processes.

Responsibilities

• Provide 1st and 2nd line support for SAP B1 users.
• Manage support ticket queues ensuring SLAs are met.
• Troubleshoot and resolve SAP B1 issues.

Skills

SAP Business One knowledge

Helpdesk experience

MS SQL understanding

Problem-solving

Education

SAP Business One certification

Tools

Produmex

HANA

Codeless Platforms BPA

Job description

Are you a SAP Business One Support Consultant looking for a new challenge? We’ve got a fantastic opportunity with SAP Business One Partner and MSP! With progression routes and a friendly team, this is the role for you! Read on for more info…

Responsibilities

• Provide 1st and 2nd line support and triage for SAP B1 users
• Manage ticket queues and ensure SLAs are met on all tickets
• Troubleshoot/resolve SAP B1 issues (Sales, Purchasing, Inventory, Finance)
• Assist with user training and documentation of SAP B1 processes
• Participate in system upgrades and document known issues
• Help with IT support tasks when needed

Qualifications

• At least one year of experience as a SAP Business One Support Consultant
• Experience on a helpdesk or a busy in-house support position
• Good solid knowledge of SAP B1 (e.g Sales, Purchasing, Inventory, Finance)
• Understanding of the configuration of MS SQL and HANA
• A SAP Business One certification is ideal
• Experience with Produmex and Produmex Scan is highly desirable
• Understanding of SAP B1 MTD and Codeless Platforms BPA is ideal
• Experience with any of other SAP B1 add-ons, such as DTW, Boyum, B1UP, P&D, RSP and CKS is ideal

Benefits

• Progression and development opportunities
• One day per month for personal development
• 23 days holiday plus bank holidays
• A friendly, supportive environment

Sound like the SAP Business One Support Consultant role for you? Get in touch!