Real Estate Casualty Claims Handler
Location: UK-Based (Hybrid Working Options)
Type: Full-Time | Permanent
Salary: Competitive + Bonus + Benefits
Join a Leading Global Loss Adjuster in a High-Profile, Client-Facing Role
Are you an experienced Casualty Claims Handler with a passion for delivering outstanding technical service? We’re recruiting on behalf of a global firm seeking a dedicated professional to handle a portfolio of UK and European Real Estate Casualty Claims, including Public Liability (Injury and Third-Party Property Damage).
What You’ll Be Doing:
– Handling Real Estate Casualty claims from first notification to settlement (cradle-to-grave).
– Conducting thorough desktop investigations and determining policy coverage and liability.
– Managing a portfolio of complex claims across the UK and Europe.
– Liaising with insurers, brokers, policyholders, and internal teams to progress claims and provide excellent customer service.
– Preparing reports, MI, and formal client advice.
– Supporting account management and invoicing functions.
– Ensuring compliance with internal systems, SLA targets, and regulatory standards.
What We’re Looking For:
– 3+ years of experience in Casualty Claims Handling (Public Liability essential).
– Strong technical knowledge of UK claims protocols; EU claims exposure a bonus.
– Experience with desktop-based claims investigation.
– Highly organised with excellent communication and stakeholder management skills.
– Comfortable working both independently and as part of a wider adjusting team.
– Ideally working toward a professional qualification (e.g., CII, CILA).
– Foreign language skills (Spanish, French, German, or Italian) would be an advantage but not essential.
Why Apply?
– Join a respected, collaborative team with a reputation for technical excellence.
– Handle a high-profile, multinational portfolio with room for technical development.
– Competitive salary package including bonus, car allowance, and flexible working.
– Opportunities for career progression and professional development.
Apply Now or contact Kieran on 0121 392 9064 to learn more about this opportunity.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.