Italian & Spanish Speaking Customer Service Representative

Park Street People; Watford; On-site; GBP 40,000 - 60,000; Full time

Job summary

An internationally renowned company is seeking a Customer Service Representative fluent in Italian and Spanish to provide exceptional service to business customers. The role involves communicating through various channels, assisting customer inquiries, and ensuring detailed documentation of interactions. The ideal candidate will have a strong customer service background and excellent communication skills. This full-time, permanent position offers a competitive salary and company benefits.

Benefits

Competitive salary

Company benefits

Qualifications

• Proven track record in customer service roles.
• Excellent verbal and written communication skills in English, Italian, and Spanish.
• Ability to work well in a team environment.

Responsibilities

• Provide exceptional customer service via phone and email in Italian and Spanish.
• Assist with customer inquiries and resolve issues positively.
• Develop relationships with team members to ensure customer satisfaction.
• Coordinate with couriers to oversee shipments.
• Maintain accurate records of customer interactions.

Skills

Customer service skills

Fluent Italian

Fluent Spanish

Excellent communication

Team player

Job description

Overview

An internationally renowned company is seeking a Customer Service Representative with Italian and Spanish skills to join their team on a full‑time, permanent basis. Utilising your English, Italian and Spanish language skills, the successful candidate will be responsible for providing a high level of customer service to business customers at all times, ensuring sales opportunities are maximised through various communication channels.

Responsibilities

• Providing exceptional customer service via phone and email in the Italian and Spanish language
• Assisting with customer enquiries and resolving any issues with a friendly and positive approach
• Developing good relationships with a diverse and dynamic team to ensure the highest level of customer satisfaction
• Coordinating with couriers to oversee and track shipments
• Maintain accurate records and ensure that all customer interactions are well‑documented

Qualifications

The ideal candidate will have a proven track record of success working within a customer service role, possess excellent communication skills, and be an excellent team player.

Benefits

In return the company is offering a competitive salary and a range of company benefits too.

Application

For further information or to apply, please submit your CV through this website today.

Equal Opportunities Statement

Park Street People Ltd is an Equal Opportunities Employer. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We are acting as an Employment Agency in relation to this role.