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It Support Engineer
Job summary
A recruitment consultancy is seeking an IT Support Engineer in Belfast for a hybrid position. The role involves supporting a Microsoft-heavy environment and troubleshooting networking issues, with a focus on project collaboration. Candidates should have around 2 years of IT support experience and skills in M365 and networking. Competitive salary and career development opportunities are provided.
Benefits
Qualifications
- Approx 2 years of IT support experience.
- Solid experience with M365, Entra ID, and Intune.
- Basic networking skills needed.
Responsibilities
- Provide 1st/2nd line support across M365, Entra ID, and Intune.
- Troubleshoot basic networking issues.
- Log and resolve incidents within SLA.
Skills
Location: Belfast (Hybrid)
Salary: £28,000 - £32,000 (DOE)
Type: Permanent, Full-Time
Our client is seeking an IT Support Engineer to join a collaborative IT team. You'll support a Microsoft-heavy environment while also gaining exposure to projects and future leadership opportunities.
- Provide 1st/2nd line support across M365, Entra ID, and Intune.
- Provision laptops, mobiles (mainly Android), and other devices.
- Troubleshoot basic networking issues (DNS, patching switches).
- Deliver and collaborate on future projects
- Share responsibility for IT operations
- Log and resolve incidents within SLA using a ticketing system.
- Strong IT support background. (Approx 2 Years)
- Solid experience with M365, Entra ID, Intune. Azure, Active Directory
- Basic networking skills (DNS, patching switches, troubleshooting).
- Excellent problem-solving and communication skills.
- Broad scope: support + projects, not just BAU.
- Competitive salary depending on experience
- Hybrid working, flexible hours.
- Strong team culture with career development opportunities.
- Gym membership
- Cycle to Work Scheme
- Life Assurance
- Health Cash Plans
- Childcare Vouchers
- Employer Pension Contribution
- Bonus Scheme
To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided or contact Recruitment Consultant Daire O\'Connor at MCS Group on 02896935515 or d.oconnor@mcsgroup.jobs. Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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