Data Centre Technician — 24/7 Ops & IT Support Engineer

Amazon; Swindon; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading cloud services provider in Swindon is seeking a Data Centre Technician to maintain system reliability, troubleshoot complex technical issues, and ensure compliance with safety standards. The role includes collaborating with a diverse team, managing trouble tickets, and participating in project management initiatives. Candidates should have experience with Linux and computer networking, as well as the ability to lift heavy equipment. This position requires 24/7 coverage and may involve travel.

Qualifications

• Experience in computer networking required.
• Working knowledge of Linux operating systems essential.
• Ability to lift and manage equipment up to 40 pounds.
• Experience with troubleshooting and repairing hardware.

Responsibilities

• Ensure high availability by prioritizing and resolving support tickets.
• Handle Linux server issues and escalate technical problems as needed.
• Participate in data center operations and assist in managing network issues.

Skills

Computer networking

Linux operating systems

Equipment lifting

Hardware troubleshooting

Job description

A leading cloud services provider in Swindon is seeking a Data Centre Technician to maintain system reliability, troubleshoot complex technical issues, and ensure compliance with safety standards. The role includes collaborating with a diverse team, managing trouble tickets, and participating in project management initiatives. Candidates should have experience with Linux and computer networking, as well as the ability to lift heavy equipment. This position requires 24/7 coverage and may involve travel.