Shop Manager

Farmfoods; Greater London; On-site; GBP 32,000 - 47,000; Full time

Job summary

A leading grocery chain is seeking a dedicated shop manager for their Erith location in Greater London. The role involves leading daily shop operations, motivating a team to excel in customer service, and overseeing recruitment and development efforts. The ideal candidate will have strong leadership skills, reliability, and experience in a managerial role. Competitive salary between £32,944 and £46,483 per annum, along with various benefits including holidays and staff discounts.

Benefits

30 days holiday

15% staff discount

Life assurance

Staff benefits package

Training and development opportunities

Qualifications

• Experience as a manager or assistant manager is required.
• A full driving license is desirable but not mandatory.

Responsibilities

• Lead the day-to-day tasks of running a busy shop.
• Motivate and inspire the team to provide great customer service.
• Responsible for recruitment and team development.
• Accountable for shop safety, cleanliness, and customer satisfaction.
• Control shop costs and meet KPIs.

Skills

Leadership skills

Customer service

Team motivation

Reliability

People skills

Job description

- Hours: 45 hours across 5 days per week.
- Pay: £32,944 - £46,483 per annum.
- Benefits: 6 weeks holiday, 15% staff discount, staff benefits package, and more!

We are looking to recruit a new shop manager for our shop in Erith, Bexley, Greater London. We offer a permanent full‑time position working a variety of shifts, five days per week.

Please note that for full‑time positions we will require you to be fully flexible in your availability for work throughout the week, including weekends.

The salary offered for this position is between £32,944.97 and £46,483.67 on a 45‑hour contract.

In addition to your pay you will also benefit from:

• 30 days holiday each year.
• Great training and development opportunities.
• 15% staff discount to use in any of our 300+ shops on a great range of food and household essentials.
• Free life assurance.
• A staff benefits package which includes a virtual GP as well as discounted services and products such as cinema tickets, gym memberships, days out and travel.

As one of our shop managers you will:

• Lead by example and get involved with the day‑to‑day tasks of running a busy shop.
• Motivate and inspire your team to run an efficient shop and provide a great service to our customers.
• Be responsible for the recruitment, induction and ongoing development of your team, through coaching, mentoring and feedback, and developing a pipeline of talent for our business.
• Be fully accountable for the shop, ensuring puntos and customers are looked after, deliveries are worked quickly, and shop routines keep the shop safe, clean and tidy.
• Take responsibility for controlling key shop costs, including shrinkage, waste and payroll, to achieve all KPIs, reporting directly to your area manager.
• Meet standards in relation to customer service, cash handling, health & safety, stock management, merchandising and presentation.

You will need:

• A friendly, positive, hardworking approach to work.
• Excellent leadership skills with the ability to motivate people in a busy and challenging environment.
• To be a ‘people person’ who finds it easy to get on with everyone and is able to build strong working relationships.
• To be trustworthy and reliable as you will be an important part of a small team; your team and customers will depend on you to do the job to the best of your ability at all times.
• Experience as a manager or assistant manager.
• A full driving licence is desirable. If you do not have a driving licence but meet all the other criteria, you are still welcome to apply.

More than just a job:

There are many long‑term opportunities for a career at Farmfoods. We have great training programmes and always look to promote to area‑manager positions from within. Many people in senior management and central‑services positions at Farmfoods started their careers in our shops, so this could be the start of a rewarding career for you.

Shop Manager • Erith, Bexley, Greater London, United Kingdom