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Broker Support & Relationship Specialist
Job summary
A financial institution seeks a Relationship Development Assistant based in West Bromwich. This role focuses on providing exceptional service to brokers, managing queries effectively, and assisting with various administrative tasks. Ideal candidates will possess a positive attitude, team spirit, and experience in customer service. The position offers a competitive salary with additional benefits, including generous holiday allowances and development opportunities.
Benefits
Qualifications
- Ability to work under pressure during high call volumes.
- Fluent in the Society’s Lending Policy and products.
- Experience within a lending environment preferred.
Responsibilities
- Providing excellent service to brokers over phone and email.
- Handling queries related to products and services.
- Assisting with payment processing and internal updates.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.