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IT Support Engineer
Job summary
A Managed Service Provider in Tamworth is seeking an IT Support Engineer to join their dynamic team. The role offers up to £30K, with opportunities for career progression within a thriving environment. The ideal candidate will possess a good knowledge of Windows, Office 365, and Active Directory, along with strong problem-solving and communication skills. This is an exciting opportunity in a workplace that values innovation and flexibility, making it a great place for those looking to grow their careers.
Qualifications
- Strong basis knowledge in IT tools with a passion to learn more.
- Good communication skills and ability to work as part of a team.
- Self-motivated with strong problem-solving abilities.
Responsibilities
- Maintain and troubleshoot Windows operating systems.
- Manage Office 365 email solutions and Intune.
- Liaise with 3rd party suppliers to ensure service levels are met.
Skills
An exciting new opportunity has become available for a IT Support Engineer within a Microsoft Gold Partnered, Managed Service Provider (MSP) in Tamworth.
We are looking for enthusiastic, passionate IT Support Engineer to join a forward thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months.
They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility.
- Windows 7 and Windows 10 Operating Systems
- Office 365 Email Solutions
- Intune
- Autopilot
- Exchange 2007/2010/2013/2016 Mailbox Management
- Active Directory Users/Computers Management
- Basic Client-side Networking experience
- Liaise with 3rd party suppliers ensuring faults are logged, managed and that SLAs are met
- Microsoft Office Applications
- Prior experience working within a Managed Service Desk provider (beneficial)
- Proven experience resolving incidents quickly by using remote support tools
- Exposure to HP and Dell hardware.
We are not expecting the IT Support Engineer to have experience in all the technologies above, just a strong basis knowledge and passion to learn more!
You will be self-motivated IT Support Engineer, a good communicator and have a natural desire to create a fluid environment. The successful 1st Line Support Engineer should have strong problem-solving abilities, organisational skills and the ability to work as part of a team.
Apply now for immediate consideration for this IT Support Engineer position or contact George Harvey at ITSS Recruitment for further details.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.