IT Support Engineer

Van Ierland Assurantiën; Tamworth; On-site; GBP 25,000 - 30,000; Full time

Job summary

A Managed Service Provider in Tamworth is seeking an IT Support Engineer to join their dynamic team. The role offers up to £30K, with opportunities for career progression within a thriving environment. The ideal candidate will possess a good knowledge of Windows, Office 365, and Active Directory, along with strong problem-solving and communication skills. This is an exciting opportunity in a workplace that values innovation and flexibility, making it a great place for those looking to grow their careers.

Qualifications

• Strong basis knowledge in IT tools with a passion to learn more.
• Good communication skills and ability to work as part of a team.
• Self-motivated with strong problem-solving abilities.

Responsibilities

• Maintain and troubleshoot Windows operating systems.
• Manage Office 365 email solutions and Intune.
• Liaise with 3rd party suppliers to ensure service levels are met.

Skills

Windows 7 and Windows 10 Operating Systems

Office 365 Email Solutions

Active Directory Users/Computers Management

Basic Client-side Networking experience

Strong problem-solving abilities

Organisational skills

Microsoft Office Applications

Communication skills

Job description

IT Support Engineer - up to 30K + 2x Overtime - Tamworth

An exciting new opportunity has become available for a IT Support Engineer within a Microsoft Gold Partnered, Managed Service Provider (MSP) in Tamworth.

We are looking for enthusiastic, passionate IT Support Engineer to join a forward thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months.

They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility.

IT Support Engineer Experience

• Windows 7 and Windows 10 Operating Systems
• Office 365 Email Solutions
• Intune
• Autopilot
• Exchange 2007/2010/2013/2016 Mailbox Management
• Active Directory Users/Computers Management
• Basic Client-side Networking experience
• Liaise with 3rd party suppliers ensuring faults are logged, managed and that SLAs are met
• Microsoft Office Applications
• Prior experience working within a Managed Service Desk provider (beneficial)
• Proven experience resolving incidents quickly by using remote support tools
• Exposure to HP and Dell hardware.

We are not expecting the IT Support Engineer to have experience in all the technologies above, just a strong basis knowledge and passion to learn more!

You will be self-motivated IT Support Engineer, a good communicator and have a natural desire to create a fluid environment. The successful 1st Line Support Engineer should have strong problem-solving abilities, organisational skills and the ability to work as part of a team.

Apply now for immediate consideration for this IT Support Engineer position or contact George Harvey at ITSS Recruitment for further details.