Merchandise jobs in United Kingdom

We are committed to creating empowering, emotive, and everyday designs that allow our customers the means to express themselves authentically, in every occasion.

#COLOROUTSIDETHELINES

We are looking for someone ready to make a difference in an intercultural environment filled with love, passion, talents, and out-of-the-box thinkers.

Marni is seeking an In Store Client Developer and Deputy Store Manager for its Outlet in Bicester Village.

YOU

• Act as a role model, leading by example in any circumstance
• Take actions and ownership to ensure an exceptional client experience for all visitors, with a passion for helping others grow
• Communicate effectively, handling colleagues and clients with care and empathy
• Be responsible, courageous with ideas, resilient, and authentic
• Prioritize the client experience, with in-depth knowledge of luxury clients' desires, needs, and expectations
• Master storytelling and asking engaging questions
• Think innovatively to improve and create tangible value and magic for clients

KEY RESPONSABILITIES

• Lead a team to create magical client experiences, driving individual and team objectives
• Achieve commercial targets through effective team organization and product management
• Improve commercial performance via product knowledge, sales analysis, stock rotation, and visual supervision
• Coach and give feedback to ensure high standards of client experience
• Enhance the omni-channel experience using digital resources
• Empower and motivate the team to deliver an elevated customer experience
• Build and maintain a client book to drive traffic and engagement
• Support the Store Manager in executing the store strategy for optimal sales performance
• Contribute to business plans to boost sales across categories and client segments
• Lead by example on the sales floor, providing excellent service and developing client relationships through CRM
• Maintain operational standards in clientelling, display, merchandise, and store cleanliness
• Foster positive relationships among team members
• Supervise stockroom and stockpile, ensuring alignment with sales potential and informing the Store Manager of adjustments
• Optimize stock management and collaborate with relevant staff
• Ensure proper care of products and materials in stockroom
• Assist in managing activities related to store closure, inventories, and fiscal year-end processes

KEY REQUIREMENTS

• At least 5 years of experience in fashion/luxury retail
• Deep product knowledge in women’s RTW, shoes, and accessories
• Experience in team training, empowerment, and motivation
• Results-driven and customer-focused
• Excellent communication skills (verbal, written, digital)
• Strong attention to detail
• Availability to work weekends, public holidays, and outside regular hours

#MRN

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