Head of Operations - Derby

Legends Global; East Midlands; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading events company in the East Midlands seeks a Head of Operations to oversee event safety and effectiveness. The role involves managing teams, ensuring compliance, and delivering exceptional service at events. Ideal candidates have a strong background in event management and senior operational roles, with a focus on building relationships and inclusive practices. This position offers attractive perks including discounted event tickets and a comprehensive benefits package.

Benefits

Discounted event tickets

25 days annual leave

Life Assurance

5% pension contribution

HealthShield

Employee Assistance Programme

Cycle to Work scheme

Qualifications

• Demonstrable experience in Events/Facilities/Operations.
• Strong knowledge in event and building management.
• Ability to build strong business relationships.
• Inclusive workplace experience or mindset.

Responsibilities

• Lead Events, Tech, and Security Teams.
• Ensure health, safety, and compliance.
• Manage planning and delivery of events.
• Oversee building maintenance and contractor performance.
• Manage operational budgets and contribute to strategic goals.

Skills

Event management

Interpersonal skills

Organizational skills

Communication skills

IT literacy

Education

Career in senior management position in Events/Operations

Job description

We are Legends Global!

Legends Global delivers world-class solutions in sport, entertainment, and live events, combining international expertise with a 360‑degree, data‑driven approach across Partnerships, Hospitality, Merchandise, and Attractions.

We partner with leading clients to create memorable experiences worldwide.

Committed to inclusion, diversity, and innovation, we foster a collaborative culture guided by our values – Align, Scale, Connect, Team, Win – where every team member can thrive and make an impact.

The Role

We have a rare and exciting opportunity to join our team as Head of Operations.

Reporting to our General Manager, you will be responsible for supporting the safe and effective operation of Vaillant Live! with specific responsibility for events and security.

As part of the venue leadership team, you will be instrumental in driving the venue's strategic goals and objectives.

You will be an innate leader, overseeing a dedicated team whose mission is to ensure our venue is always compliant and that all standards, policies, and procedures are followed impeccably.

You will own and deliver the planning and delivery of our events, paying particular attention to maintaining Legends Global's high levels of guest/client care and satisfaction.

We are looking for a creative thinker, someone solution‑focused who will constantly explore ways to evolve their team by introducing new and innovative ways of driving success in your division.

Responsibilities

• Lead and inspire the Events, Tech, and Security Teams to deliver exceptional service and uphold the venue's vision, values, and objectives.
• Oversee all aspects of health, safety, and compliance, serving as the venue's Health & Safety Representative and ensuring a safe environment for staff and visitors.
• Manage the planning and delivery of events, providing operational leadership and acting as Executive on Duty when required.
• Oversee building maintenance and contractor performance, ensuring high standards of cleanliness, security, and service delivery.
• Manage operational budgets and contribute to the venue's strategic goals as part of the senior management team.

Qualifications

• A demonstrable career of working in Events / Estates / Facilities / Operations in Events / Stadia in a senior management position – Essential.
• Strong knowledge of event and building management, maintenance and custodial functions in various areas including M&E, Security, Housekeeping and Health & Safety – Essential.
• Innate interpersonal skills and the ability to build strong, lasting business relationships with stakeholders at all levels – Essential.
• Innate organisation and communication skills – Essential.
• IT and System Literate – Essential.
• Inclusive Workplace experience or mindset – Expected.

What We Offer

At Legends Global, hosting events is what we do best – and we want our people to experience it too.

Enjoy

• Discounted tickets to your favourite events and unleash your inner superfan.
• 25 days of annual leave plus bank holidays.

Work hard, rest well : you'll get the following:

• Life Assurance policy helps protect your loved ones while you focus on success.
• 5% pension contribution, so your golden years are all about the bucket list.
• HealthShield helps cover unexpected medical costs such as dental, physio, and counselling expenses for you and your children.
• Employee Assistance Programme supporting mental wellbeing.
• Eye care vouchers and glasses contribution.
• Cycle to Work scheme.
• Refer a friend and get rewarded.

We care about life outside work and are committed to an inclusive workplace.

If you require any adjustments, please let us know.

Apply today to make an impact from day one – applications are reviewed on a rolling basis and may close early.