Media jobs in United Kingdom

Salary: £26,000 + Monthly Bonus

Location: Reading (in-person)

If you re passionate about helping people grow, succeed and achieve their career goals, this is your opportunity to play a key role in shaping futures. Join a thriving training centre where every day brings the reward of supporting learners on life-changing journeys.

You ll be joining a long-established, highly respected training organisation known for empowering thousands of learners through industry‑recognised courses and flexible learning pathways. Their newly refurbished Reading training centre offers a modern, vibrant environment designed to inspire success.

• A welcoming, inclusive and student‑centred atmosphere
• Clear opportunities for professional growth
• Regular social events and team activities
• A culture committed to excellence in workplace learning
• Full access to the organisation s entire course portfolio, with paid time to complete them

This is an exciting chance to join a company with a rich legacy of developing people while embracing innovation and best practice.

As a Student Support Officer, you ll play a vital role in supporting learners throughout their journey, ensuring each individual feels motivated, confident and fully supported.

• Acting as the first point of contact for learners and exam candidates
• Providing day‑to‑day support, encouragement and guidance
• Administering and invigilating high‑stakes examinations
• Offering 1:1 support to students who need extra help
• Monitoring progress, identifying barriers and helping learners stay on track
• Running mock interviews and CV clinics to support job seekers
• Celebrating achievements and organising graduation ceremonies
• Accurate record‑keeping and general administration
• Contributing to social media content creation
• Supporting with the smooth running of the training centre
• Carrying out additional duties aligned with team and organisational goals

This role is fully in‑person at the Reading centre and follows a 37.5‑hour working pattern, including two late Thursdays and two Saturdays per month (with a weekday off in lieu).

You will be someone who genuinely loves helping others and thrives in a student‑focused, fast‑paced environment.

• At least 1 year of experience in administration or a customer‑facing role
• Strong communication and interpersonal skills
• Excellent organisational ability and high accuracy
• Confidence using IT, Microsoft Outlook and Teams
• Great critical thinking and time‑management skills
• A proactive, positive attitude with a willingness to learn
• The ability to work independently while being a supportive team player

Above all, a passion for people and their professional development is essential.

If you re looking for a rewarding role where you can make a real impact on learners futures, we want to hear from you. Apply today and take the next step in your career as a Student Support Officer!