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IT Support Engineer - MSP
Job Location
- United Kingdom -- England -- North East England -- Northumberland -- Bradford
Job Type
Permanent
Posted
20 May 2024
IT Support Engineer - MSP
Bradford
Up to £30,000
CV Screen is looking for an IT Support Engineer with experience working in an MSP to join a tech solutions company based in Bradford. You will join an established and successful business where there is ample opportunity for training and progression.
ROLE RESPONSIBILITIES
- Monitor, review and resolve technical support tickets and calls
- Management of tickets escalated to 3rd parties both internally and externally
- Liaise with presales to offer advice and solutions to customer issues
- Occasional client site visits to support project work and deliver technical resolutions
- Provide support to junior team members
REQUIREMENTS
- Microsoft 365 Product suite
- Knowledge of Windows 10 and Microsoft Server
SALARY
To £25,000 - £30,000
OFFICE LOCATION
This is a hybrid role, with at least 3 days working in the offices which are based in Bradford.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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