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Customer Service Advisor
Job summary
A small, friendly company in the United Kingdom is looking for a Support Desk Professional to provide high-quality customer support remotely. You will assist customers via email and a ticketing portal. The role offers flexibility, full training, and a supportive environment. Ideal candidates will have strong communication skills, problem-solving abilities, and a positive attitude. Starting salary is £22,000.
Benefits
Qualifications
- Confident computer user with good typing speed.
- Quick learner who enjoys solving problems independently.
- Friendly and patient communicator.
Responsibilities
- Responding to customer queries and support tickets.
- Investigating issues and ensuring timely resolution.
- Writing clear and friendly replies to customers.
Skills
Customer Service / Support Desk Professional – Work From Home (Near to DN15) | Starting at £22,000
Monday to Friday (8 hours between 9am–6pm, flexible)
IMMEDIATE START AVAILABLE
Our client is a small, friendly company seeking a Support Desk Professional to join their growing remote team. You’ll provide high-quality customer support via email and an online ticketing portal — helping customers resolve issues efficiently and with a positive attitude.
This is a fantastic opportunity for someone who enjoys problem-solving, clear communication, and delivering excellent service — all from the comfort of home.
- Responding to customer queries and support tickets with professionalism and care
- Investigating issues, identifying solutions, and ensuring timely resolution
- Writing clear, friendly, and accurate replies to customers
- Collaborating with team members to maintain excellent service standards
- Confident computer user with good typing speed and attention to detail
- Quick learner who enjoys solving problems and thinking independently
- Friendly, patient, and positive communicator
- Reliable, organised, and able to manage time effectively when working from home
- Full training and ongoing support from a helpful, experienced team
- Flexible home-based role (with initial training near DN15 9ND)
- Supportive environment where initiative and teamwork are valued
- If you’re looking for a stable, rewarding role where you can use your communication skills and technical ability to help others, our client would love to hear from you.
Apply today and start your next chapter as a valued member of a dedicated support team.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.