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Customer Support Specialist
Job summary
A leading AI talent company is seeking a Customer Service Representative to design questions for AI research. This remote position requires over 4 years of customer service experience and the ability to work independently. Work commitments are part-time (15+ hours/week) with a duration of 3–4 weeks. Compensation ranges from $45 to $65 per hour, and the role is specifically for candidates in the US, UK, or Canada.
Qualifications
- 4+ years full-time work experience as a Customer Service Representative.
- Access to a desktop or laptop computer (no Chromebooks).
Responsibilities
- Design questions related to your occupation as a Customer Service Representative.
- Work independently and asynchronously to meet project deadlines.
- Ensure question quality aligns with AI research objectives.
- Collaborate with AI teams to refine question sets and improve outcomes.
- Utilize your professional experience to enhance project deliverables.
Skills
Get AI-powered advice on this job and more exclusive features.
This range is provided by Mercor. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
$45.00/hr - $65.00/hr
Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.
Customer Service Representative
Contractor
$45–$65/hour
Remote
3–4 weeks
15+ hours/week
- Design questions related to your occupation as a Customer Service Representative.
- Work independently and asynchronously to meet project deadlines.
- Ensure question quality aligns with AI research objectives.
- Collaborate with AI teams to refine question sets and improve outcomes.
- Utilize your professional experience to enhance project deliverables.
- 4+ years full‑time work experience as a Customer Service Representative.
- Be based in the US, UK, or Canada.
- Access to a desktop or laptop computer (no Chromebooks).
- At‑will contractor to Mercor.
- Paid weekly via Stripe Connect.
- Cannot support H1‑B or STEM OPT status candidates.
- Upload resume
- AI interview based on your resume
- Submit form
- For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome/welcome
- For any help or support, reach out to: support@mercor.com
PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.