Jobs at DHL in United Kingdom

Grade: RCS Grade L

Contract Type: Permanent (Full-Time)

Location: Fradley Park, WS13 8SU

DHL, an award-winning, leading supply chain business is seeking an entry-Level IT Manager to join our team. A fantastic opportunity for someone with hands-on operational experience who is ready to transition into an IT-focused role. This position is ideal for someone looking to build their IT career while continuing to add value through their understanding of warehouse, logistics, or transport operations. accountable for providing Blue Yonder WMS IT support within a Business unit, supporting the business needs of today and the future.

Are You Working in Warehouse Management and Experienced with Blue Yonder?

Have you used our Blue Yonder platforms, supported system upgrades, or helped troubleshoot technical issues? If so, have you considered that your next career step could be into IT?

In this role, you'll provide generalist IT support and advice, act as a business partner to operational teams, and contribute to solution delivery that drives efficiency across the business. A key part of this position includes working with the Blue Yonder (JDA) platform - supporting system troubleshooting, upgrades, and ongoing improvement activity.

If you're enthusiastic about IT and ready to grow your career in a dynamic environment, we'd love to hear from you. IT is the nerve system of Supply Chain - we connect different parts of our organisation with each other and to customers, translating business needs into solutions across the globe. Our IT professionals play a vital role as strategic partners, capable of enacting value-adding change through standardisation, differentiation, and innovation.

WHAT DOES THE ROLE ENTAIL?

As part of your normal duties, whilst maintaining excellent health and safety practices, you will be responsible for:

• Providing WMS IT services to Fradley Park within the NTS Business unit supporting the business needs of our customer.
• You will act as an IT business partner for the operational site and customer liaison for all WMS IT services impacting the site.
• Stakeholder management and on-site customers and responsible for building and maintaining working relationships.
• Successful delivery for WMS IT solutions will include the coordination of central IT functions and leadership of local IT resources. This will include budgetary responsibility, ownership of site IT roadmaps, change management and incident coordination.
• This role will include Blue Yonder WMS management responsibilities, which are dedicated to the customer on-site
• Line management of a IT Analyst, direct report.

WHAT DO WE NEED FROM YOU?

• Technical knowledge of Blue Yonder Warehouse management systems (WMS) and DHL Link is essential. Current version on site is WMS Blue Yonder 2023.
• You will need to be on-site at Fradley Park 5 days per week.
• Logistics or supply chain Industry experience is essential.
• IT experience in a similar role in a large complex organisation.
• Extensive and in-depth customer and stakeholder management experience.
• Strong route cause investigation experience.
• Project management and delivery including excellent organisational and planning skills.
• Strong relationship management skills and good business cultural awareness.
• Excellent communication skills.

WHY CHOOSE US?

As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:

• Access to our Private Medical Insurance through AXA Health
• Free confidential 24/7 GP Service
• Hundreds of discounts (including Retail, Childcare + Gym)
• Affordable loans & Enhanced Pension Scheme
• 24/7 employee support service for you (+ family) with access to free counselling and much more

OUR APPROACH TO DIVERSITY & INCLUSION

We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our Global approach to Diversity, Equity, Inclusion & Belonging: https://careers.dhl.com/global/en/diversity

BE AN ESSENTIAL PART OF EVERYDAY LIFE

DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.

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