Transport Operations Manager

DHL Supply Chain; Metropolitan Borough of Solihull; On-site; GBP 40,000 - 55,000; Full time

Job summary

A global logistics leader is seeking a Transport Operations Manager to oversee daily operations and manage fleet compliance. This pivotal role requires previous experience and strong leadership skills to ensure efficient deliveries. The ideal candidate will possess excellent problem-solving abilities and be familiar with transport management systems. With a focus on team success and safety, the position also offers a flexible working environment, attractive benefits, and opportunities for professional development.

Benefits

Discretionary bonus based on performance

Flexible working options

Pension scheme with 8% employer contribution

Free 24/7 GP consultations

Retail and lifestyle discounts

Qualifications

• Previous Transport Operations Manager experience is essential.
• Experience with Microlise or OTM would be beneficial.
• Excellent organizational and problem-solving skills.

Responsibilities

• Oversee daily transport operations ensuring timely and efficient deliveries.
• Responsible for managing fleet compliance and management.
• Liaise with satellite bases to ensure customer satisfaction.

Skills

Leadership

Organizational skills

Problem-solving

IT Literacy

Coaching and mentorship

Education

International CPC Qualification

Tools

Microlise

OTM

Job description

Grade: K
Contract Type: Permanent (Full-Time)
Shift patterns: Monday to Friday, 05:00AM to 13:00PM, 13:00PM to 21:00PM & 21:00PM to 05:00AM, additional 16.75% Shift Premium

Location: Birmingham

Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly.

We're now looking for a Transport Operations Manager to take the helm of our daily transport operations!

In this pivotal role, you will lead our dynamic team to achieve excellence and drive success throughout our transport network. Join us and be a key player in shaping the future of logistics!

WHAT YOU'LL DO

• Take the Lead: Oversee our daily transport operations, ensuring timely and efficient deliveries to our customers
• Responsibility for 40 plus trailers, and in excess of 30 vehicles
• Full responsibility for fleet compliance and fleet management and responsibility for fleet track and trace, also damage and accident and personal injury reporting and management.
• Liaising with satellite bases through out the Midlands and Northwest on a daily basis to ensure customer satisfaction
• Active leadership and responsible health and safety
• Tachograph recording, monitoring and review.
• Disciplinary and policy management (Investigations, grievances and industrial relations issues)

WHAT YOU'LL BRING

• Can lead from the front, winning hearts and minds and providing coaching and mentorship
• Previous Transport Operations Manager Experience is essential
• Experience with Microlise or OTM would be beneficial
• Hold an International CPC Qualification (desirable)
• Have excellent organisational and problem-solving skills
• IT Literate, with microsoft office packages

WHY JOIN US?

• Discretionary bonus based on performance
• We're happy to talk about flexible working - just ask about alternative patterns at interview
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing 15/12/2025. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.

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